UEFA EURO 2020
I have a bit of a problem I think regarding Opodo and their 80% money back on a cancelled flight. I ticked the cover 2 box which starts " Any other cause...." this I took as the correct insurance that has been talking about in different threads here on the forum. On paying for every thing for St Petersberg and receiving confirmation with the insurance policy wording which actual states as below.
Any other cause unintended by and beyond the control of any person insured which is not otherwise excluded which can provide evidence for the case. I can not see an England game played elsewhere is going to cut the mustard with insurance so where have I gone wrong. Tried talking to a human today to try and amend or at least what I can do or not do , but have found that their system has crashed and he could not tell me any thing for 5 hours at least.
What he did say was that I could now not amend my insurance policy and can not cancel it ( if at all possible until he can bring my details up). I was going to book Rome today as well, but I am really shying away with that one now with so much money involved.
Have i missed a box which states cancel for any reason guarantee with 20% excess somewhere.
Help anybody please
It's quite a while since I booked my trip to St Petersburg so I can't remember what the booking screen looked like. But, the wording which you quote above sounds like what you would expect in a bog-standard travel insurance policy rather than the Opodo 'cancel for any reason' guarantee.
After booking, Opodo sent me 2 emails : Booking request received and Booking confirmed. Both emails gave extensive details of my itinerary. They both also included a box with this wording :
Cancel for Any Reason Guarantee
Destination: St PetersburgDeparture date:01-07-2020Return date:06-07-2020
You can check the conditions of the service here. Please note:
Cancellations must be made directly with Opodo by telephone. Should you need to cancel outside of our opening hours, close to your departure time, then you can cancel directly with the airline and the respective hotel/venue. The cancellation must be made no later than 24 hours before your departure was scheduled to have taken place.
The total price is £X
Look at your own emails from Opodo and see whether this wording is contained in them.
This is the first time I have added this guarantee to a booking. I don't know how good the guarantee is in terms of trying to activate it and get some money back. I have my fingers crossed that it would work smoothly, as advertised.
In reply to David Lilley:
In reply to Nick howell:
In reply to Philip Hackett:
In reply to James Siggins:
Just a heads-up that this thread is within the fully open part of the forum. As such you are discussing your travel arrangements with anyone who cares to search for your name on the internet. Be it someone who wants to know you're away, Opodo themselves, your work, etc etc etc. The thread below (or at least the area of the forum it's within) might be more appropriate: englandsupporters.thefa.com/.../15501
In reply to Matthew Isle:
To participate within this community you need to sign is as an England Supporters Club member here.