UEFA EURO 2020
Will the transfer of tickets be allowed between two ESTC members? Have a group of 4 applying for all games, there is one ESTC member who cant make the games away from London and we have a 5th person willing to take the tickets for last 16 and quarters?
In reply to David Lilley:
In reply to Ian Costain:
In reply to Michael Glenister:
The official position, according to the T&Cs, is that no tickets are transferable except to the guests named on the original applications. All of the blurb from the FA says that our tickets will be delivered only by mobile phone app. The UEFA FAQs for the fans of the participating teams only include questions and answers about mobile phone tickets. However, people who bought tickets in last summer's general public sale say that their confirmation emails talk about ticket delivery by courier. The UEFA FAQs for the tickets sold to the general public in the December sale do include questions and answers about paper tickets. There is some sense in making this division between the two sales channels. Where people are buying unconditional tickets, they can all be issued in advance, including those to the knock out rounds. For fans who buy conditional tickets to the knock out rounds, paper vouchers would have to be exchanged for tickets at a ticket exchange point if / when your team qualifies for a knock out round, whereas mobile phone tickets can just be sent to your phone at a couple of days notice. There is therefore a significant administrative saving if UEFA can do away with the ticket exchange points. This still doesn't explain why all tickets are not delivered by mobile phone app. As regards illegitimate ticket transfers, there are the rules and then there are the steps taken to enforce the rules. Stopping the illegitimate transfer of paper tickets would require a huge undertaking at the stadiums, with stewards having to request photo ID and then cross-checking this against the ticket. This has not been done at previous tournaments. Stopping the illegitimate transfer of mobile phone tickets is technically feasible, even easy. All applicants and their guests have their personal details uploaded on to the UEFA ticketing database at the time of the application. When they download the app and register to use it, it would be easy to check that the registration details correspond to an applicant or guest in the ticketing database and to decline the registration if this is not the case. Similarly, tickets can only be transferred through the app and this leaves an audit trail in the UEFA computer. It would be easy to check that the recipient of the transfer is one of the guests whose details are held in the ticketing database. Having said all of this, these capabilities of the mobile phone app ticketing system were not used during the Nations League. Anecdotally, it seems that plenty of illegitimate transfers were taking place. Whether the system will be tightened up for Euro 2020 remains to be seen.
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