UEFA EURO 2020
As all tickets through ESTC were going to be delivered by smart phone app, the spring 2020 application process included the option to request souvenir paper tickets which would be delivered to people's registered address after the tournament.
As we are now having all of our tickets cancelled and refunded, any request for souvenir tickets will also be cancelled and the €15 cost will be included in the refund. This is confirmed in the FA News Bulletin. So, when those members who get tickets in the reduced allocation pay for their tickets, will there be an option to request souvenir tickets again ?
For the Nations League in 2019, UEFA offered the option to request souvenir tickets and many England fans planned to take up this option. The souvenir tickets had to be requested at the time of the ticket application but we weren't told this until after applications closed and I'm pretty sure that this option never appeared on the application page of the ticket website. When people pointed out to UEFA that the option had not been on the web page they were told that the orders couldn't subsequently be changed to include this option.
The 2019 experience makes me suppose that we will not have the option to request souvenir tickets under the proposed system for the reduced ticket allocation. This would be a pity as many ESTC members save their tickets in collections. Imagine England getting to the final and we don't have a paper ticket for the collection.
In reply to Oliver Bickle:
Oliver BickleI actually think I’d didn’t receive my souvenir tickets for Nations League
From memory, even though the Nations League blurb said souvenir tickets could be requested, there wasn't an input field on the ticket application form to request them. Maybe that was only for tickets through the ESTC and perhaps you could request them through the general public sale.
If you still have your confirmation email for the Nations League archived somewhere, you can check whether you paid for souvenir tickets.
In reply to David Lilley:
In reply to Matthew Isle:
Yes, I'm one of those who has paid €15 for a souvenir game for each game!
For me, that's two group games v. Croatia and Scotland plus Denmark so far!
(The Czech. Republic access code didn't work - they sold out pretty quick for the ballot I was successful in).
Given what Matthew has just written, I can just envisage UEFA sending me three souvenir tickets for each game!
Without reading through the T&Cs and Q&As, just wanting to get a ticket, I just paid the €15 each time!
Thanks for pointing this out!
In reply to Thomas Hingley:
In reply to Nigel Pond:
In reply to Mark Robinson:
For each order where you paid the €15 you will get a souvenir ticket for every mobile phone ticket in the order.
In reply to Christopher Hamley:
To participate within this community you need to sign is as an England Supporters Club member here.