England Supporters Club

11 Replies

• Daniel Springett

  

  • 6 Jul 2021 10:42 AM

  Did you buy it from UEFA ?

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• Andrew Tippen

  

  • 6 Jul 2021 10:46 AM

  In reply to Daniel Springett:

  Nope, from the ESTC - Ive been to two games already so I know the system and how it works but tis has never happened before.

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• Andrew Tippen

  

  • 6 Jul 2021 10:47 AM

  In reply to Andrew Tippen:

  OK ticket now been back but weve been moved.

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• David Lilley

  

  • 6 Jul 2021 10:48 AM

  There is no way that anyone other than UEFA can get into the UEFA Euro 2020 ticketing app and remove your ticket. Everything within the app database is recorded by blockchain technology and is as tamper-proof as cybercurrencies. So, I would say that your message is genuine.
  
  If you had broken any of the ticketing T&Cs then I would have expected the notification to say that your ticket had been cancelled. Reallocated but to be replaced sounds unusual but I wouldn't panic. With the stadium capacity being increased to 60,000 but still subject to some element of social distancing, you'll probably find that a fan has bought a block of 4 tickets and UEFA are having to reallocate the seating to fit them in.

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• Andrew McCarthy

  

  • 6 Jul 2021 11:01 AM

  Out of random interest, where were you moved from and to?

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• Andrew Thacker

  

  • 6 Jul 2021 11:03 AM

  I have had the same and been moved from England Suppoters end to top tier. Not happy at all.

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• Andrew Thacker

  

  • 6 Jul 2021 11:06 AM

  In reply to Andrew Thacker:

  And nowhere is there an email or number I can complain too

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• lee garrad

  

  • 6 Jul 2021 12:23 PM

  In reply to Andrew Thacker:

  Tip tier for germany game was fantastic was rocking up there

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• Russell Osborne

  

  • 6 Jul 2021 1:47 PM

  In reply to lee garrad :

  Just also had the notification, I hadn't realised mine had initially gone, until I saw a notification saying something along the lines of 'Technical issues', my ticket had been moved. It has, I was upper tier, I'm now lower. However I'm unable to 'Keep' the ticket, it only seems to let me assign it to a new guest.
  
  Anyone else having same issue. Hoping that it'll ease itself out as the day goes on, perhaps conflicting with sale periods???

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• Richard Aston

  

  • 6 Jul 2021 6:15 PM

  In reply to Andrew Thacker:

  Same here. Had level 1 and now been shunted up to level 5 for “technical reasons”. Fuming

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• Andrew Tippen

  

  • 9 Jul 2021 11:27 AM

  In reply to Andrew Thacker:

  This is exactly what happened to us but we got front row and great view so quite happy.

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