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The England Supporters Club is experiencing a very high call and email volume regarding ticket requests for the World Cup and we will respond to supporter enquiries as soon as possible.
Update 08.39am 06/07/2018: Any 2016-2018 Travel Club members who still require a ticket for Sweden v England can call 0800 389 1966 to purchase a category 1 ticket priced at £281. Tickets purchased today will need to be collected from the Hampton by Hilton hotel in Samara between 10am-2pm on match day or between 6-8pm today.
Update 11.15am 05/07/2018: Any Travel Club members on 35+ caps and above who DO NOT have a ticket for Saturday's game and wish to attend, please call 0800 389 1966 to purchase. We have secured a limited number of category 1 and 2 tickets to purchase.
We have received a small allocation of tickets from FIFA have begun offering them out to Travel Club members on the waiting list based on caps level.
If you have already emailed in your request to be placed on the waiting list, please do not resend it. If you have emailed firstname.lastname@example.org we will have received and if we are able to offer you a ticket, you will be sent an email. Please do not call or email again to chase ticket requests.
As per the previous news story here, if you have not provided your fan number, caps level and contact details, you will not be added to the waiting list.
We are working on a match-by-match basis (as it depends on England's qualification to later stages of the tournament). If we are able to offer you a ticket to a match, please be aware that you must be able to collect it from the host city on match day. We will not be able to cater for specific seating requests and there is no option to pick lower or upper tier tickets.
Members on the waiting list are urged to check the price of the ticket categories available to ensure they have sufficient funds to purchase if they are offered one.
Due to the high level of demand no tickets will be offered to any of England's remaining games (should they qualify) to members on 0 caps or to members who have not been to a single England game in the 2016-2018 membership period.
If you are not a member of the 2016-2018 Travel Club membership, please do not email to be placed on the waiting list as your request will not be added. Please also be aware that joining the 2018-2020 Travel Club will not make you eligible for a ticket as priority goes to those who are existing members who have been to England matches this campaign. Your best route for tickets will be the FIFA website or a Venue Ticketing Centre in Russia if you are already there.
If you have emailed the England Supporters Club regarding non-urgent or non-World Cup related enquiries, please be aware that there may be a delay in responding to your query. We will endeavour to get back to you as soon as possible.
We have 4 x cat 3 tickets in the England end for the QF but can’t go now..
I’ve emailed the FA to see if they can be re-sold to England fans on a waiting list.
I fear this won’t be the case and they’ll be 4 empty seats yet loads of England fans in Russia who can’t source a ticket... Seems wrong on so many levels..
@Tim Ward - list on the FIFA resale platform (go to your 'my requests' page to do this). Or alternatively if you are already in Russia, go to a FIFA Venue Ticketing Centre and they'll be able to do it for you. Any problems please call FIFA on +41 44 563 2018. You will have $10 deducted from the refund should they sell.
Im going to russia desperate for tickets
The fa say you can put them on the resale site but it has to be 3 days before the game starts . When ever they answer the phone always find them helpful and friendly which must be hard when they get asked the same questions over and over again
How do I get a fan ID if I haven't previously had tickets, could I get issued one once in Russia?
Am traveling back out to Russia for the semi-final and Final . I did attend the Tunisia and Panama games. Why does my caps show 0 when I bought my tickets through Fifa and I am a member of the England Travel Club.
is there any news on ticket availability for the SF? I am on the waiting list and have been trying fifa all day.....unsure whether to travel or not.....anyone travelling on their own?
In answer to Simon Bruce tournament games don’t qualify for caps, they never have, only qualifiers, friendlies etc
@ Marcus Bailey - Thats a shame as it's still an England game and ya certainly made an effort to get out there and support the national team plus no doubt paid a princely sum to do so - therefore think if you got a ticket legit via FA or FIFA and are a member of ESTC it should be recorded in some way - count as a cap, maye just the 1 rather than 2 but something at least - perhaps people could feed that back to FA?