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uefa portal cannot cope

what a farce... website cannot load.. enter the access code then error messages all over get to the ticket page buy ticket put in basket another  error... terrible

24 Replies

  • Peter Capel
    Is it the portal or individuals internet connection? I know some on WiFi that struggled so I hard wired my laptop into the router and had no problem at all getting a ticket, process was quick and smooth. Maybe a combination of portal traffic and a requirement to have a stable internet connection?
  • Zoe Harris

    In reply to Peter Capel:

    I think it is the portal. My daughter secured a ticket at the same time as I secured a ticket in the same house, she managed to pay for hers and mine ran down for 10 minutes and then crashed. My daughter won't go on her own, so absolutely gutted that I have just paid 125 euros for a CAT 2 ticket! My family had tickets to all three group games at Wembley and now we can't even get just two tickets. I have spoken to the ESTC and I have to say they were brilliant on the phone. It's not their fault, although the way the ballot was conducted allowing far too many people access to so few tickets was poor, so it looks like I have just wasted a fair bit of money. Like some others have said, I think I would have rather had an unsuccessful email instead of getting my hopes up to go. To think we travel from Cornwall for all the England games and also travelled to Middlesborough a couple of weeks ago, it does leave a sour taste, unfortunately.
  • Andrew Perry

    In reply to Raymond Hosker:

    Daughter had this twice........I could not even get it put in basket...
  • James Oakley

    In reply to Zoe Harris:

    Appreciate it may not be possible but I have the same problem. My mate got his and I couldn’t. If you want to sell your ticket would happily take it off your hands if you can transfer.
  • Zoe Harris

    In reply to James Oakley:

    Thanks James. I am waiting on the ESTC to contact me back, so won't be transferring a ticket just yet. I live in hope that another may come available.
  • Karl Daines
    Just trying again whilst eating a bite of lunch, just on the off chance (as no official notice yet from ESTC or in portal that it's totally sold out) - no luck but the website crawled to a halt again at about 1pm - guessing the Scots are now being offered a bunch of tickets for their last match.....
    ......can somebody please remember to feed those poor little hamsters running themselves into the ground in the basement of the UEFA IT department in Switzerland, doing their best to keep this portal running like it's still1998!
  • James Oakley

    In reply to Zoe Harris:

    Good luck. I’m hoping for the same so fingers crossed.
  • Stephen Gerrelli
    I have been attending england games since 1977 first game against holland. Over 150 games and despite being allocated a ticket I failed to do so due to wedsite. Absolutely appalling. England you have lost me. I have supported this team through thin and thin. I am very disappointed.
  • Stephen Gerrelli

    In reply to Stephen Gerrelli:

    After a few beers I am even more angry than I was before. I waited for 2 hours thinking we might go early due to previous expecerience. Now I find out I lose out due to a website issue. Disgusting.
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