England Supporters Club

  • ESC Home
  • Forum
  • User
  • Menu
  • Search
  • User
England Supporters Club Join Now for Free
Home » Fan Forums » Tickets & Travel

EURO 2020

UEFA EURO 2020

Ticket returns

I have 2 tickets for Tuesdays game and I’m not now able to attend. To save me trawling through endless FAQS does anyone know if it’s possible to return them ‘legally’ and get a refund? Thanks.

Andrew Hookway
  • 19 Jun 2021 8:53 AM
  • Cancel

23 Replies

  • Michael Daley
    Michael Daley
    • 20 Jun 2021 9:16 AM
    UEFA won’t take them back that’s why we only had 18k at the first game, good luck on swapping them to someone
    • Cancel
  • Andrew Hookway
    Andrew Hookway
    • 20 Jun 2021 6:07 PM

    In reply to Christopher Cooksey:

    Thanks guys... in my case my father has passed away so I guess I could be considered a ‘medical reason?’ I will call Team England tomorrow and enquire and to be fair the loss of the money is no hardship but the fact I have 2 tix that someone else could use doesn’t sit well with me :(
    • Cancel
  • Christopher Cooksey
    Christopher Cooksey
    • 20 Jun 2021 6:12 PM

    In reply to Andrew Hookway:

    Sorry for your loss Andrew. Whatever you decide to do will be the right decision.
    • Cancel
  • Jon Sandles
    Jon Sandles
    • 27 Jun 2021 5:49 PM

    In reply to David Lilley:

    Has anyone tried the "ticket kept for your name". I am having to self isolate according to T&T so can no longer go to the game ... so I am trying to transfer to another ESTC member. it lets you update the name etc ... but not sure whats meant to happen after that!!
    • Cancel
  • David Lilley
    David Lilley
    • 27 Jun 2021 6:09 PM

    In reply to Jon Sandles:

    You can transfer a ticket to someone else if you are unable to attend for medical reasons. It certainly seems legitimate to claim that being ordered to isolate by the NHS Test & Trace service is a medical reason.

    I've never seen anything from UEFA explaining how to do the transfer in these circumstances. It's a bit too close to the match to email UEFA for guidance but if you are prepared to pay for an international phone call, their number is +41 848 00 2727. In case UEFA offer to do the transfer for you, have available your mate's full name, address, date of birth, passport number, mobile phone number, and email address.
    • Cancel
  • Jon Sandles
    Jon Sandles
    • 27 Jun 2021 6:58 PM

    In reply to David Lilley:

    cheers for that Ill give it a go tmrw.
    • Cancel
  • Simon Ostcliffe
    Simon Ostcliffe
    • 27 Jun 2021 7:58 PM

    In reply to Jon Sandles:

    If it doesn't work Jon, you can try it with my details mate..................
    • Cancel
  • Paul Cox
    Paul Cox
    • 28 Jun 2021 9:54 AM
    I’m looking for one for a friend who couldn’t get onto the uefa site at the weekend
    • Cancel
<
Sign In or Sign Up

To participate within this community you need to sign is as an England Supporters Club member here.

Start a new thread
Latest News & Blogs
  • Team England
    Team England
    • 8 Aug 2018

    News: 2018-2020 Membership information

    With the 2018-2020 season is underway, we would like to let members know about the process for away match tickets: The ticket policy for England away matches is strictly one per Travel Club member. You can purchase up to four tickets in an or...
  • Team England
    Team England
    • 7 Aug 2018

    News: FIFA's World Cup refunds

    We would like to advise Travel Club members who purchased conditional tickets for the World Cup Final that FIFA are still processing refunds. Please do not contact the England Supporters Club requesting a refund as the transaction is with FIFA and n...
  • Team England
    Team England
    • 30 Jul 2018

    News: 2018-2020 ESTC Membership renewal discount deadline

    2016-2018 Travel Club members are advised that the renewal discount deadline ends at 23:59 on Tuesday 31 July. After this time all members renewing will pay £75. Travel Club members are advised that their membership will default back to t...
  • Team England
    Team England
    • 27 Jul 2018

    News: 2018-2020 Caps update

    As the 2018-2020 membership starts today, members are advised to take note of the following caps update. At the start of every new tournament campaign, the caps system is updated; as the caps system runs on a maximum four year rolling basis, an...
  • Team England
    Team England
    • 26 Jul 2018

    News: Spain v England registration now open

    We are pleased to announce that registration is now open for Spain v England.Gareth Southgate's World Cup semi-finalists will travel to Seville to take on Spain at the home of Real Betis, the Benito Villamarin stadium, on Monday 15 October (8.45p...
<>
Related Articles
Recommended Articles