The ticket policy for England away matches is strictly one per Travel Club member. You can purchase up to four tickets in an order, but you must assign the remaining tickets to other 2018-2020 Travel Club fan numbers.
Tickets for England away matches must be collected by each individual from the host city. Collection details are sent to all ticket holders before an away game but in order to collect your ticket, you will need to bring a form of photo ID with you.
Tickets for away matches are non-transferable and it is against membership policy to sell (or advertise to sell) any England tickets either via social media or a third party website. The FA does not offer tickets for England away games to members of the free Supporters Club – they are exclusively available for Travel Club members.
The Croatia v England UEFA Nations League fixture on Friday 12 October will be played behind closed doors – no tickets will be issued for this fixture.
Registrations for the Spain v England match on Monday 15 October have now closed. We will update those who registered with the full ticket details and outcome of the registration period once allocations and prices have been confirmed by RFEF.
Caps are awarded for attending England matches - not for purchasing tickets. In order to receive your caps, members need to ensure that their fan number is assigned to the ticket at the point of purchase. This also includes any linked junior accounts. Caps are then updated within a few days of each England men's senior match taking place.
For tickets purchased during the general sale, please email firstname.lastname@example.org before the match takes place with the order number and the required fan numbers that need assigning. This way caps can still be awarded automatically within a few days of attending an England game.
Members are advised that caps cannot be retrospectively applied for matches that took place more than 21 days ago and if you attended an England game prior to becoming a member. No caps are awarded for attending tournament fixtures - this includes the World Cup and European Championships.
Tickets for England home games are usually dispatched 2-3 weeks prior to kick-off. If you elect to receive your tickets electronically, these are usually sent the week before the match via email for you to print off at home or save to an Apple device. Supporters are advised that tickets can arrive up to two days before a match takes place, but if, for whatever reason they do not receive their tickets, they can collect replacements at the West Box Office on match day (for matches held at Wembley Stadium).
The England Supporters Club website (https://englandsupporters.thefa.com/) will be closed down in the next couple of months and moved to the main website thefa.com.
Once the new website is live, we will send emails to all members advising of the new location together with updates and information on the new features and layout.
Members of the free England Supporters Club are advised that if they wish to attend England matches at Euro 2020 (subject to qualification) they will need to upgrade to the England Supporters Travel Club before applications open in December 2019.
The ticket policy for tournament fixtures is one per Travel Club member, so if you wish to attend as a group, all potential ticket holders need to be members of the Travel Club in order to be eligible to apply.
In the event that demand exceeds supply of tickets during the application process, a ballot will be undertaken based on members' caps. It is therefore the responsibility of the member to ensure they check their caps level after attending each England game to ensure that they do not potentially miss out on tournament tickets.
So we might not have an accurate caps table for "the next couple of month [sic]" now? Unbelievable.
Any idea when our renewed membership cards will be sent out? I renewed a couple of months ago but haven't received any card yet? Postal service unreliable where I live so I hope it did not get lost in post?
Posted my previous comment before reading elsewhere on this site that membership cards etc. won't be sent until end of August after security checks are completed.
I don't think I ever got a second card Michael! I have been a member for 8 years!
I can see this turning into a bag of spoons!
Anyone received their new membership card yet?
I cannot see where to renew my membership can anyone help?
Any news on new membership cards as I’ve not received mine yet
Just wondering if I am the only member of The England Supporters Travel Club to still not have received my new card etc. I paid for my renewal when I returned from the Semi Final in Russia. Celia Byford-Fox