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Transfer of Ticket due being unable to attend

As Lead operator I applied and received tickets for the three group games. I have transferred the tickets to my colleagues and kept a ticket for each game as the remaining ticket is not transferrable.

Unfortunately one our colleagues is unable to attend on Sunday so does anyone know if he can then transfer to a fiend or family who has an Eufa ID or England Fan membership.

 I have looked at my mobile app but naturally cannot transfer again but assume he can transfer to someone who is registered with a recognised e-mail address   

11 Replies

  • Graham Morrison
    If it’s through UEFA yes , not sure on EF tickets though . You can always just try it , if it doesn’t exchange after say 10 minutes cancel transfer and Itl go back to your account
  • Graham Morrison

    In reply to Graham Morrison:

    Sorry “ Their account “
  • David Lilley

    Alistair Milligan
    does anyone know if he can then transfer to a fiend or family

    can1
    /kan,kən/
    verb
            1.  be able to
            2.  be permitted to
     
    Under the ticketing terms and conditions, you are not permitted to transfer the ticket to anyone other than a guest named on your original application.

    7.1. Except as expressly permitted in Articles 7.2 and 7.3, any resale, transfer of Ticket(s), offer or advertisement of Ticket(s) for resale or transfer, whether for free or for consideration, is strictly prohibited.
     
    7.2. The Successful Applicant shall be permitted to: a. transfer Tickets to his/her Guest(s) (the details of whom were provided in the Application Form) provided that (jointly):
     
    This mobile phone ticketing system has been trialled at a number of events including the Nations League finals in Portugal in 2019. Although the system has the capability to block unauthorised transfers, these capabilities have so far never been implemented and ticket holders in Portugal were able to freely transfer their tickets to anyone. Whether or not this will be the case for Euro 2020 can only be discovered by trying it.

    The penalty for being caught transferring a ticket contrary to the T&Cs is here.

    7.7. Any breach of these Terms and Conditions, any Applicable Laws and/or of any Regulations’ clauses shall entitle UEFA Events SA to cancel and invalidate the Ticket and any other Tickets that have been purchased by the Successful Applicant for the same or any other UEFA EURO 2020™ Match with no right to a refund.
  • Luke Waterman

    In reply to Graham Morrison:

    Hi, I am after a spare ticket if anyone know's of one. Had all mine recinded due to reduced capcity. Regards Luke
  • David Lilley

    Alistair Milligan
    Unfortunately one our colleagues is unable to attend on Sunday

    If your colleague is unable to attend for medical reasons then there is a 'get out' :

    7.3. In the event that a Ticket Holder (which, for the avoidance of doubt, includes the Successful Applicant and any Guest(s)) is unable to attend the relevant Match for medical reasons (including but not limited to medical reasons in the context of COVID-19), the Successful Applicant shall not be entitled to a refund in respect of such Ticket but shall be entitled to transfer such Ticket to a friend or family member (who shall in turn become the Guest for the purposes of these Terms and Conditions), provided that such transfer is carried out in compliance with, and subject to, Articles 7.1 and 7.2 and that the personal details of such individual are provided in accordance with the procedure notified to the Successful Applicant by UEFA.

  • Andrew Storr
    E-mail UEFA as you are lead booker. Have all the information to hand. Names, passport numbers DoB, email address etc
    so you're not wasting time.
    Explain the situation honestly, there may be additional ways of transferring tickets. I think it's down to the discretion of UEFA, they know all the clauses and are genuine in letting you know if your reason falls within their boundaries.
    It's the only way to know for definite.
  • Graham Morrison

    In reply to David Lilley:

    Well done David you got there in the end
  • Alistair Milligan
    Afternoon All

    Thank you for all the advice, we have managed to transfer over the ticket to a friend who missed out in the ballots.

    For future transfer s and information, the replies from Uefa were kind of generic and I have received just as good information on here.
    My colleague transferred over to someone who is an England member and also registered with Uefa so his name and e mail is recognised. It does say you can transfer to family and friends but assume they must be registered with Uefa.
    I was unable to transfer a second time and it will not let you transfer the last ticket as you must keep one for yourself.

    We some of the lucky ones tomorrow
  • Peter salnicki

    In reply to Alistair Milligan:

    Thanks for the information Alistair, that may help some others.
  • Andrew Storr

    In reply to Alistair Milligan:

    The replies from UEFA are generic, you've contacted them and they've allowed transfer. I don't think you'd have been able to transfer them without their permission. There is a way of assigning lead booker. Contact uefa again. Sorry, I won't give details how to do it, this is an open forum and can be viewed by anyone and would not like to give too much info to money makers taking advantage.
    Glad you've been able to transfer at least one ticket to a genuine fan.
  • Garry Mosley

    In reply to Andrew Storr:

    Hi Andrew, would you be able to advise how to transfer a ticket from a lead Booker of Uefa purchased ticket for Rome….I obviously cannot attend but have someone who wants the ticket at face value……appreciate some reluctance to put detail on the forum but any help appreciated…my email is coeurdelion2011@gmail.com…
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