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Cat 1 tickets for euros

just received my mobile tickets for England v Scotland - pretty gutted they are cat 1 tickets that were 185 euros are high up in the gods in the top tier 23 rows back ! 

anyone else had the same ?

53 Replies

  • Adrian Gunner

    In reply to Stephen Holmes:

    Stephen I pretty sure that you can transfer their tickets to them. They just need to download the app and register it too so that way they’ll actually receive them on there. Hopefully it’ll be ok for you and other two members.
  • Stephen Holmes

    In reply to Adrian Gunner:

    Hi Adrian......a few months ago didn't you say you were retiring? Hope you are ok!
  • David Lilley

    In reply to David Lilley:

    David Lilley
    I'll try to find the instructions which were issued for Portugal in 2019 and post them a bit later.

    I couldn't find the original instructions but I've found this page.

    https://appadvice.com/app/uefa-nations-league-tickets/1434844749

    Scroll down and you will see 4 app screen shots for the Nations League app. The Euro 2020 app is the same but with different logo and colour scheme.

    1.  You download the app.

    2.  You key in your email address and click whatever the button says. You will then be sent a 6 digit code number in an email.

    3.  Enter the code number in the app and click the button.

    4.  I think it takes you to the 'My Personal Details' page - can't remember. Enter your details.

    5.  There are 3 lines in the top left corner. If you click on them, it takes you to the 2nd app screen shot.

    6.  When UEFA is ready, they will send the tickets to your phone. You won't need to do anything. If you click on 'My Tickets' it will display tickets (3rd screen shot). Any that are not visible can be seen by scrolling or swiping across the screen.

    7.  When you click on a ticket in screen shot 3 you will see the individual details of that ticket (the 4th screen shot). Note the boxes marked 'Keep' and 'Transfer'.

    8.  For any tickets you want to keep on your phone, including your own ticket, click 'Keep' and fill in the details requested. For any tickets you want to transfer to someone else in your party, click 'Transfer' and fill in the details.

    9.  Back to screen 2 : there will now be an entry in 'Pending Transfers'

    10. When members of your party have downloaded the app and registered, the transferred tickets will appear on their phones in the app. Your app will now show those tickets in 'Transfer History'.

    Approaching the turnstile, you need to have your phone with bluetooth switched on and the app opened with your ticket displayed. A steward will activate the app via bluetooth with an electronic thingummybob to put a QR code on it. You then scan it at the turnstile.

  • Adrian Gunner

    In reply to Stephen Holmes:

    Hi Stephen. Yes I am retiring after the Euros. Yeah I’m ok thanks and how about you?
  • damian kirkman

    In reply to David Tucker:

    Mine says entrance between
    7 and 7.30 for Scotland game
  • Stephen Holmes

    In reply to David Lilley:

    Thanks David......and this is the future!
    Real customer care,would be to give customers a choice...this system...or real tkts for those that want them.
  • Stephen Holmes

    In reply to Adrian Gunner:

    Oh same old same old....I don't like the way things are going though. In my opinion the fan experience is deteriorating badly.
  • Richard Green

    In reply to damian kirkman:

    Damian is that tickets through UEFA or through the FA?
  • Peter salnicki
    Be interested to see what blocks people are in. It seems in this country we categorize tickets based on the view. But uefa are just doing it based on if your in the main stand , a corner or behind the goal. (which to be fair they stated at the start) , that doesnt make it right tho. I went to USA 94, and had Cat 1 tickets. They were level with the goal line, as they think being on the 'touch down line' is the premium spot !
  • Stephen Haslam

    In reply to David Lilley:

    I've now got the app for Euro 2020 tickets.
    As with apparently everyone else I get the message "There are no tickets associated with this email address" and then the information I shall get them closer to the match date.
    Just one further question. There is a bar at the bottom of the screen marked "Log Out". It seems that if you press this then the next time you want to use the app then you have to request a new registration number. Do we just leave this bar so that we can go in and out of the app without wasting time obtaining a new registration number?
    Thanks again David.
  • John Davies
    Received a code from the FA a few days back for the Scotland saying I should go to the UEFA site. It says they will be on sale today and I should have received an email yesterday, but never got it. The UEFA site is saying the verification code is not linked to any tickets. Doing my head in
  • David Lilley

    In reply to Stephen Haslam:

    Stephen Haslam
    There is a bar at the bottom of the screen marked "Log Out". It seems that if you press this then the next time you want to use the app then you have to request a new registration number. Do we just leave this bar so that we can go in and out of the app without wasting time obtaining a new registration number?

    If you don't log out there is no adverse consequence. I've left the app on my phone logged in for days just in case the tickets appear. Even if I swipe the app to remove it from the open apps, it is still logged in when I re-open the app again. I suppose there is a drain on the battery but I haven't noticed it in the phone performance.

    One thing you must remember. Before setting off for the stadium, make sure you are logged into the app. Do it at home or at your hotel. The point is that near the stadium you could find it difficult to get a signal because of high buildings and / or everyone else in the vicinity trying to get on to the web at the same time. You need the internet connection in order to receive the log in code number via email. Once you are logged in to the ticketing app, it no longer matters whether you can get on the internet.

  • Philip Hackett

    In reply to David Lilley:

    Just send us good old fashioned paper tickets that appear to have worked for the last 50 years.
    My club have tried to implement an E season ticket or something like that, this idea lasted for 24 hours and then a choice has been offered for E ticket or card, this is the better option to give the paying customer a choice
  • Stephen Holmes

    In reply to Philip Hackett:

    100% correct!
  • Andrew Coates

    In reply to David Tucker:

    David Tucker
    Block 217?

    Yes, Club Wembley Tier. How odd.

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