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general ballot instead of travel club ballot

has anyone else been told they are in general ballot instead of travel club ballot?

I have, despite doing everything correctly and having a copy of my application which shows my membership number. 

did it exactly the same way as my mate who has got tickets.

UEFA said isn't their fault.

I cant get in contact with ESTC. 

21 Replies

  • Matthew Storey

    In reply to Robert Lewis-Brookes:

    Robert, I'm in the exactly same situation. I really do not understand why there was even a general ballot, I thought the December window was for team specific only, so why would anyone without ESTC membership apply or be allowed to do so?!
  • Robert Lewis-Brookes

    In reply to Matthew Storey:

    I’m baffled. I’m first to hold my hands up to a mistake but the process was unclear and the fact that I was acting on e-mails from the travel club providing an access code didn’t even prompt me to consider I was going wrong.
    Now that I’ve failed in the ballot today... the only option is praying the FA secure extra tickets. Let’s live in hope
  • Kevin Smith

    In reply to Robert Lewis-Brookes:

    Yep also baffled how this has happened too. Never done this before and like you said i failed in the ballot today. I think the FA will be trying there hardest to be fair. Could be the first tournament ive missed since Japan and half the games are an hour and half away :-) ! Typical!
  • Matthew Storey

    In reply to Kevin Smith:

    I was unsuccessful in the general ballot to so it's a waiting game. In all honesty, with 44 caps I'm pretty confident of being offered tickets, it's the price that worries me.
  • Daniel Armstrong

    In reply to Robert Lewis-Brookes:

    I mean... thousands seemed to follow the process correctly?
  • Robert Lewis-Brookes

    In reply to Daniel Armstrong:

    I’m sure that I’m not the first person to make a genuine mistake in life Daniel. Looks like the £75 paid for my travel club membership is worth it because of the support I have received from the ESTC.
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