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Spain v England ticket and ballot update

Spain v England ticket and ballot update

Posted by Team England at 16:16 on Wednesday 12 September 2018

Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets.  Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same membership rules, to allocate the tickets.

Please note that the ballot was conducted based on the caps totals prior to the September internationals against Spain and Switzerland.  Based on the 4957 members who registered for this match, the caps cut off point for being guaranteed a ticket is 18. 

The ballot results will be sent out via email today, Wednesday 12 September, and available to view on your account in due course on www.thefa.com/england-supporters/travel-club-tickets-matches.

As previously advised discussions are still ongoing with the RFEF to request additional tickets to meet the demand of all those members who wish to attend this match.    

We expect the pricing to be confirmed as £23 per ticket for this match.

How a Ballot Works
If an away match is oversubscribed, I.e. the number of members who have registered their interest in the game is greater than the allocation we have received, the tickets will be allocated in the following way:

70% of the ticket allocation will be offered to the ESTC members with the highest number of caps.  The number of caps you will require to qualify for the top 70% of the ticket allocation will depend on: (i) the number of members at the relevant time who have applied for the match; and (ii) the size of our allocation for that game. The remaining 30% of the ticket allocation will be balloted to all remaining members who registered their interest.

Successful Applicants
You will be able to purchase your ticket from 12pm Friday 21 September until 3pm Monday 24 September.  You can purchase your ticket by calling the England Supporters Club ticket line on 0844 847 2010 or via www.thefa.com/tickets.

Please be aware that group bookings are limited to a maximum of 4 members per group and each person will need to be a Travel Club member who was successful in the ballot.  If you wish to be seated as a group, please book your seats in one order.  You will need to provide the Travel Club FAN number and dates of birth of each member of your group so please ensure you have these to hand before you log in or call to buy.  We will not be able to add further seats to a booking at a later date.

Unsuccessful Applicants
If you still wish to attend the match but were not allocated a ticket via the ballot there is a 2nd chance sale which begins at 12pm on Tuesday 25 September.  Any tickets that go unclaimed in the first sale will be made available to Travel Club members on a first-come, first-served basis. 

If you didn’t register your interest in a ticket for this fixture, we cannot retrospectively add you into the ballot now that it has been conducted and so you will need to attempt to purchase a ticket in the 2nd chance sale. 

Wheelchair Accessible Tickets
We are still awaiting final confirmation of our Wheelchair allocation and will be in contact with all those who registered for these tickets in due course regarding the potential ballot and how to purchase your tickets.  We hope to have this allocation finalised by the RFEF within the next few days.

Cancellations
Due to the short time before the match please be aware that no refunds will be offered for members who purchase tickets and are then unable to attend.

Have Your Say
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  • Everyone has been lucky or unlucky in a ticket ballot atleast once only takes 2yrs to build caps upto a guaranteed level to get a ticket

  • People on zero caps moaning that they haven't got tickets for them and their son... Here's a novel idea, go to matches and gain caps, don't try to jump on the bandwagon after a successful World Cup and expect them.

  • Idiot of the day ... me ... Just spoke to England Fans it appears I forgot to apply, hence no email confirming my ticket .  2nd chance saloon here we come.

  • I've been lucky and been allocated a ticket. I feel for those who haven't been successful. As for those who booked travel etc BEFORE knowing the ticket ballot result, it's easy to say they should have waited, but the quicker you get booked up the cheaper it usually is. The Spanish FA has really pissed us about on this one. The fixture has been scheduled for months yet only recently did the Spanish FA announce it would be held in Seville. The actual purchase of tickets to our Travel Club won't be competed until 21st September - three weeks before the game. It's unacceptable and I feel that the Fa is not vocal enough on our behalf in these matters. The Spanish Fa could easily have finalised the venue six months ago. The ticket situation could easily have been settled at the same time. Supporters could easily have known where they stood months ago and got their travel, accommodation and time off work sorted. This is, sadly, just another example in a long list of the authorities taking the absolute mickey out of rank and file supporters who are entitled, just like the customers of any other business, to much better treatment

  • more so very few actually go to ballot - i think most regulars will be surprised with the poor ticket allocation from RFEF

  • It's a myth that most don't go to a ballot. Only 2 of the last 10 competitive away games didn't.

    And although I do have some sympathies for those who bought flights and weren't successful they did know the risk. As for those in zero caps acting as if they have been conned by The FA, what I want to say will be deleted so I best not... The FA have been fantastic in securing tickets for us over the years. Those moaning decided to start going to England games after our best World Cup in nearly 30 years... Didums.

  • Second chance sale for me, I understand that I didn't have enough caps for an automatic ticket which is only my fault which I accept, but how can it be right that now everyone is allowed back into the sale, it should only be those who registered in the 1st place and any left should go out to the rest. This needs sorting!!

  • I have an email saying I have a ticket but no news as to whether this includes one for my son too. So not booking flights and hotel (if any left) until I get confirmation next Friday. There should be a UEFA/FIFA rule that states ticket allocations should be finalised 2 months before a game minimum as the poor old supporter gets left with last minute choice on flights & hotel (far more expensive nearer the date) and trying to book time off work. When will supporters count?

  • On the second chance thing on the 25th, do we need to call the ticket line that's included in the article above, sorry if it's a bit of an obvious question but it's not that clear.

    I don't want to miss out on this one.

    Thanks.

    Gray

  • Just takeover the home end haha

  • As a newcomer to the travel club didn't expect to be first in the queue for tickets.... however it's very unclear after being told you have been unsuccessful in the ballot whether or not you are automatically entered for the second ballot... there is now real direct contact with the FA unless of course you want to pay premium phone rates,,,as a coach involved in grassroots football it just reinforces the the view that the FA are miles away from the real world and are still an organisation that hasn't moved with the times,

  • Does anyone from the FA monitor this site...because people are asking questions and getting no clear answers....The following statement from the FA is ambiguous...

    "If you still wish to attend the match but were not allocated a ticket via the ballot there is a 2nd chance sale which begins at 12pm on Tuesday 25 September.  Any tickets that go unclaimed in the first sale will be made available to Travel Club members on a first-come, first-served basis."

    Does the "first sale " mean the first ballot or the two ballot combined?

    Do you have apply for the 2nd ballot or is it automatic?

    A what is meant by the "first Sale" seeing it refers to something that should have been mentioned before..but only "first ballot " appears.

    So is someone from the FA reading this?

  • @ John Allen   The normal procedure for an away fixture which is oversubscribed is a 4 step process.

    #1  You register your interest in the match.

    #2  The FA allocates tickets to people on the register of interest according to the Club Rules : 70% to top cappers with everyone else automatically entered into the 30% ballot.

    #3  Successful applicants have a window of opportunity to buy the tickets allocated to them.

    #4  Tickets not bought in this window are offered to all Club members in the second chance sale. No one is automatically included in the second chance sale. You have to log in to the ticketing site when the sale opens and it is 'fastest finger first'.

    Under the competition regulations for World Cup qualifiers, Euro qualifiers and the Nations League, the host FA must offer at least 5% of stadium capacity for away fans. However, this can be negotiated upwards and our FA has an excellent record of getting extra tickets - often enough to meet demand. I am sure that, with the Real Betis stadium having a capacity of 60,000, the FA will have expected to get enough tickets to meet demand.

    However, all of these negotiations are usually concluded around 2 months in advance of the fixture. The difference this time around is that the Spanish FA have sat on their backsides and, with less than 4 weeks to the fixture, we do not know whether we will be getting any more tickets than the 5% minimum, which is 3000 tickets. So, our FA has taken the view that these tickets should be allocated and sold whilst negotiations are presumably still continuing, so that at least 3000 fans can sort out their travel and accommodation.

    It is very unusual for there to be a second process of allocation / ballot, sale window, and second chance sale. However, if more tickets are secured then this will have to be done with compressed timescales. Anyone on the register of interest who was unsuccessful for the 3000 tickets in the initial tranche will not have to apply again.

  • I went booked flight early managed to get ticket in home end

  • I contacted FA today as my tickets havent arrived. They said to print them off from this site but i cant find where to do it. Can anybody help please