England Supporters Club

Q. Why are there no bundle tickets available in the family enclosure?

A. To encourage families to attend England games, tickets in the family enclosure are already offered at discounted rates by The FA. Members of the 2018-2020 Travel Club will still receive their £5 (£2.50 for juniors) discount in the family enclosure. The FA also wants to ensure that the family enclosure is used by families; The FA have discounted other areas of the stadium for the bundle tickets to allow for groups of adults. 

Q. Will I still get my Travel Club discount during the second ESC sale (14June- 31 July) as I usually buy for friends and family who are non-ESTC?

A. Yes, The ESTC bundle discount will be applied to the Travel Club fan numbers assigned during the ESC priority sales window. Please be aware that only the Travel Club member will receive the discounted price; ESC and non-members will pay the standard bundle rate. 

Q. Why do I have to renew or upgrade to the 2018-2020 membership when the bundle sale runs during the current membership period?

A. As the Croatia and Spain games are part of the 2018-2020 season, in order to access the discounted bundle rates, supporters will need to renew or upgrade to the new 2018-2020 membership. 

Q. I can't make both matches; do I still have to buy a bundle?

A. No, single tickets to both fixtures are still available to buy. Please be aware though that certain areas of the ground may not be available, as those seats may have already been sold as part of a bundle. 

Q. Will I receive just one ticket to cover both games?

A. No, supporters will receive one ticket to each match as you do normally. 

Q. When will I receive my tickets?

A. Tickets to England home games are usually dispatched 2-3 weeks prior to kick-off. So although you may order your bundle now, you won't receive the tickets until nearer kick-off. 

Q. Can I buy a bundle for myself, and several single tickets for other supporters in the same order? 

A. Unfortunately, due to the functionality of the website supporters cannot buy a bundle and a single ticket in the same order. 

Q. Can I add single tickets to my bundle order at a later date if other people want to come with me? 

A. Yes. If, once you have made an order and wish to add additional tickets at a later date, you can do so by calling 0844 847 2010 with your order number. Please be aware that the adding of additional tickets does depend on availability. 

Q. Why has the price of an adult family enclosure ticket increased?

A. We have increased the price of an adult family enclosure ticket to align the price with the category 4 general admission ticket pricing. 

Q. Why can't I select seats in certain blocks when choosing my bundle?

A. As a new option this year, the ticket bundle is not available in every block; this decision was following feedback from supporters and to accommodate both those wishing to purchase bundle tickets and those wishing to purchase single tickets.