England Supporters Club

England v Turkey match day information

Posted by Team England at 13:45 on Thursday 19 May 2016

To all fans heading to Manchester for the England v Turkey match this Sunday 22 May, we hope you are looking forward to the game! Kick off is at 5.15pm.

Below you will find important service information ahead of the game,  We ask you to arrive early to ensure that there are no delays in entering the stadium.

Supporters attending this match are advised not to bring any bags unless essential. All bags will be searched, in accordance with our regular matchday security procedures, which may cause a delay in entering the stadium. We thank you in advance for your patience and co-operation.

PRE-MATCH ACCESS TO THE CITY STORE, TICKET OFFICE & STADIUM TOURS

To access the campus during the day, supporters should park in the Blue Car Park off Alan Turing Way. A charge of £10 will be applied upon entry but will be refunded upon exit*. The shuttle service will be available for supporters that require assistance to reach the top of Joe Mercer Way.

Disabled supporters who use a wheelchair can access the parking adjacent to the City Store via the main Entrance at Rowsley Street (Gate 11) until 12-noon. You will be required to show your Blue Badge at the gate. For access after 12-noon, you will be required to park in the Blue Car Park. *Vehicles remaining on-site after 2pm will not receive a refund.

TICKET COLLECTIONS

All England supporters who are collecting tickets may do so from the North Stand Ticket Office located in City Square, behind the stage.

Turkey supporters collecting tickets are with enquiries on the day are to visit the South Stand Ticket Office.

If you have a Print@Home Ticket you are reminded to print your ticket(s) on white A4 plain paper prior to leaving for the match.

Both Ticket Offices and Supporter Service phone lines are open from 11am until 5:30pm. Supporters are strongly advised to collect their tickets at least 60-minutes before kick-off.

OFFICIAL MATCH TICKET
The FA and Manchester City Football Club accepts no liability for tickets purchased through unofficial channels. . It is important that you have purchased, and are in possession of, the correct ticket and that it is activated to allow you access into the stadium.

Children under 14 must be accompanied by an adult (over 18) for all matches played at the Etihad Stadium. We advise you carry photo ID to prevent any issues entering the stadium. Guidance for bringing children Under 5 to a match and safeguarding vulnerable people can be read here.

CODE OF CONDUCT: RESPECT THE BADGE
If you ever witness crime, vandalism, violence, drugs, the use of smoke bombs and pyrotechnics or abusive behaviour from home or visiting supporters, inside or outside the Etihad Stadium, make contact with a Manchester City steward as soon as you can and report your concerns. If you wish to report an incident to Manchester City after the match, you can do so here.

Manchester City Football Club is proud to support the Kick It Out campaign. The KIO reporting app provides supporters with the ability to attach video, photo and audio evidence to complaints to help support investigations into discriminatory abuse and behaviour across football. Download the app today.

In 2008, the Justin Campaign was formed to tackle homophobia, biphobia and transphobia in football, and two years later the initiative FvH began. Find out how you can take action here.

The entire Etihad Campus, including roadways, car parks and concourses, is smoke free. Use of electronic cigarettes is also prohibited. We operate a strict, no re-admission policy and there will be no opportunity to leave and re-enter the stadium.

MAN CITY VENUE INFORMATION
The Ticket Office and Supporter Services are open Monday to Saturday, 9am to 5:30pm (closed Sunday and Bank Holidays). We will be open from 11am until 5:30pm for this match. Please call +44 (0)161 444 1894 (option 1, option 3). You can also use our online FAQ mcfc.co.uk/help or our official service Twitter account, @MCFCHELP.

Click here for travel information