England Supporters Club

you tell us now a week after the game to keep our stubs when the majority of us have thrown them away....yeah thanks

Such bullshit. If we bought a ticket, we should be given a cap. Simple

so, I made a last minute decision to buy 3 x tickets for this match outside the members sale, I have not got my stub, as didn't know I had to sent it off....I've got my booking email and reference number and bought a  ticket using my travel club membership....are you telling me I'm not going to get my caps?

If you have bought tickets outside the members sale period, in future email the FA with your order and fan num and they will assign your fan number to the booking.

I'm confused, I bought mine early, am I ok?

I bought my tickets for Norway outside of the members sale and they where still added guessing they used the sameone for this surly once your ticket been scanned it should be automactially on there system.

I bought my tickets via the Ticketmaster FA hotline. I asked the guy to assign all the tickets to the relevant FAN numbers - and have the booking reference. Will this be sufficient? Notice caps haven't been added yet but as he kept me on the phone for an extra 5-6 minutes confirming every digit of the FANs, I assume this was done.

Still haven't got my caps. Booked ticket last minute so had to print it up myself. Only for it not scan at the gate so a steward had to manually let me in after checking my details.  Initially I was told by FA all I had to do was email them my ticket details and I would get my caps. Now they emailed me saying I cant have the caps as their is no record of my ticket scanning to let me in (there fault not mine!)...so I would now need to post off my ticket stub. Why the hell would I keep a tatty paper ticket 10days after the game?? Why do they tell us this now?? Left me fuming its disgusting I only went fot the caps. Who the hell wants to travel snd sit through San Marino! !? Will never go to an england game again after this. Its a joke