England Supporters Club

2 Replies

• David Lilley

  

  • 9 Jul 2021 9:40 AM

  I'm sure I've seen on another thread that a member successfully bought tickets for a group of 4. If you got an error message saying a maximum of 2 then this must be a glitch, unless they ran out of the ticket category you wanted.
  
  As you tried to use the third access code and this was unsuccessful then that access code would have been "frozen" by the system as having been used. But, as the code wasn't successfully used, the code will be automatically reactivated after an interval of time. I'm not sure whether this is 15 minutes or 30 minutes but, after this interval has passed, you will be able to use that access code and buy the ticket.
  
  In your original attempt to buy 3 tickets together, one strategy would have been to not complete your first purchase when the system said you could only have 2 tickets. You would have been timed out, the access codes would have been frozen, and your 'Tickets History' in your UEFA ticketing account would have been marked 'Abandoned'. Then, after 15 / 30 minutes, all of the access codes would have been reactivated. So, you could have gone into the system and tried again to buy 3 tickets together.

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• Paul Fisher

  

  • 9 Jul 2021 9:43 AM

  In reply to David Lilley:

  I got four together easily enough yesterday so I expect as David has mentioned there possibly were not enough tickets left in the category you chose

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