England Supporters Club

6 Replies

• Kevin Jenkins

  

  • 30 May 2021 4:59 PM

  Reviews are not great, seems they are after a lot of your personal info for putting a ticket onto an app

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• Neil Wilson

  

  • 30 May 2021 6:23 PM

  In reply to Kevin Jenkins:

  I've just downloaded n signed up with no issues however it says no tickets linked to this email address.... It is definitely the right one and the same I have the email from uefa for each group game.
  Is this because they just aren't available yet I presume?
  Anyone else get this?

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• Kevin Jenkins

  

  • 30 May 2021 6:59 PM

  In reply to Neil Wilson:

  Emails will be sent asking ticket holders to download the app, and has Oliver stated ,tickets may not appear until 5 days prior to the fixture

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• Peter salnicki

  

  • 30 May 2021 7:01 PM

  In reply to Neil Wilson:

  From what Ive read the tickets wont be sent to your app until at least 5 days before the game. This may confuse many who expect to see their tickets on there already.

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• David Lilley

  

  • 30 May 2021 7:27 PM

  In reply to Neil Wilson:

  It was exactly the same for the mobile phone app used for the Nations League in Portugal in 2019. I downloaded that before tickets were issued and got the same message. The Euro 2020 tickets app is just a clone.
  
  It might have been better if there had been two separate error messages :-
  
  1. The one about no tickets associated with this email address, which is appropriate where you have entered an email address which genuinely has no tickets.
  
  2. One which says UEFA have not downloaded the tickets yet.
  
  However, they didn't design in two error messages, just the one. As the guys have said, your tickets will be sent to your phone at a later date and, when that has happened, you will no longer get the error message.

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• Neil Wilson

  

  • 30 May 2021 7:45 PM

  In reply to David Lilley:

  Appreciated guys, I thought that was the case and aware they aren't available just yet. With all the toing n froing etc just wanted to check

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