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How have ESTC not got the whole allocation for Euros?

Forgive me for being naive here, but how do ESTC get 25% of their ticket allocation for 25% capacity?

Surely ESTC should take preference over General Sale?  So, if there are 10,000 tickets available after the "Football Family" then the entirety should be awarded to ESTC members.

We have put the miles in over the years to earn them, we even sat through the dross that was the "Rooney Special" USA game to earn caps.

Yet, we will potentially lose our seats to someone who hasn't been to any games but just happened to log on to their computer at the right time and got awarded them through the UEFA General Sale.

Doesn't make sense to me at all.

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