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EURO 2020

UEFA EURO 2020

ticket delivery

I have purchased a ticket for tomorrows game against Denmark but my ticket hasn't come through on the ticket app yet. Should i be concerned ? is there a phone number i can speak to someone about it ?

Clive Wilson
  • 6 Jul 2021 10:21 AM
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5 Replies

  • James Collinson
    James Collinson
    • 6 Jul 2021 10:27 AM
    When did you buy? Mine was phase 1 Sunday at 1pm and that only came through tonight. Imagine they will be through today.
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  • David Lilley
    David Lilley
    • 6 Jul 2021 10:29 AM
    There is a time lag between buying the ticket and UEFA sending it to your phone. If you have received the confirmation email from UEFA that your purchase was successful and if you have registered your personal details within the app then I don't think you need to worry.
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  • Clive Wilson
    Clive Wilson
    • 6 Jul 2021 10:35 AM

    In reply to James Collinson:

    bought in phase 2 on sunday 4 oclock. My friend ordered his at the same time and he got his monday night. I have an order number for it and the money has been taken from my account. Just concerned that they wont let me in if it doesnt come through on the app
    • Cancel
  • James Collinson
    James Collinson
    • 6 Jul 2021 10:45 AM

    In reply to Clive Wilson:

    If it doesn’t come through you’ve got all the necessary details and it’s good that the money has come out. There’s a ticket place at Wembley for those unable to use a mobile phone ticket so if it still isn’t through might be worth factoring in a visit there to get a physical ticket.
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  • James Collinson
    James Collinson
    • 6 Jul 2021 10:46 AM

    In reply to James Collinson:

    But have faith they sometimes seem to be a bit delayed. Have you previously bought tickets for the app?
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