England Supporters Club

12 Replies

• Paul Anderson

  

  • 3 Jul 2021 9:44 PM

  Hi Jon, for the Germany game, my daughters code was emailed to me about 20 mins after my access code came through. Once your ticket is in the basket, go back in with your sons access code and select his ticket, pay for both at the same time.

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• Jon Forman

  

  • 3 Jul 2021 9:46 PM

  In reply to Paul Anderson:

  Thanks Paul, Did that all happen automatically without you chasing up about it?

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• Simon Chapman

  

  • 3 Jul 2021 9:47 PM

  In reply to Paul Anderson:

  Lets hope so Paul...My sons never came through for the Germany Game. It might of been a cap thing as he does not have as many as me, But this time he is guaranteed a ticket albeit in Window 3

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• Paul Anderson

  

  • 3 Jul 2021 9:51 PM

  I chased them, but almost as soon as I sent the email, her code landed. EF support also replied with her code, by which time the tickets were already bagged.

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• Jon Forman

  

  • 3 Jul 2021 9:54 PM

  In reply to Paul Anderson:

  Cheers mate. I’ve dropped them an email explaining the issue and with our fan numbers so hopefully hear something before my sale window on Monday.

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• Gary Knights

  

  • 3 Jul 2021 9:54 PM

  In reply to Paul Anderson:

  Same here . 27 minutes gap between the 2 emails

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• Christopher Granby

  

  • 3 Jul 2021 9:54 PM

  I'm in group 1 and my son is in group 3, does anyone know what the crack is in the situation.

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• Paul Anderson

  

  • 3 Jul 2021 9:59 PM

  In reply to Christopher Granby:

  I'm guessing you'll have to wait until group 3, prob best to email support and ask the question.

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• David Lilley

  

  • 3 Jul 2021 10:30 PM

  In reply to Christopher Granby:

  It's explained in this FA Bulletin :

  www.thefa.com/.../estc-semi-final-ticket-information-20210702;sc_lid=108768994&sc_uid=8PBtNa5M9k&sc_llid=5831

  If your friends or family are split across different Sales Windows, but you wish to purchase tickets together, you will need to buy in the later Sales Window

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• Elizabeth Coulter

  

  • 4 Jul 2021 9:19 AM

  This is my position too. I received the email yesterday and my 15yo got one as well. I’m assuming that I just need his code and my own to buy two tickets on my account? I don’t need to log in separately as him?
  
  (Maybe a silly question but I’m terrified of messing it up- would never be forgiven!)

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• Luise Wigmore

  

  • 4 Jul 2021 2:33 PM

  In reply to Elizabeth Coulter:

  Assume you've done this now but, if not, log in as you, enter your access code, choose which price ticket and add it to your basket. At the bottom left of the screen there's a "buy another ticket" link - can't remember the exact wording. Click that, enter your son's access code, select price, add to basket. Then click "Buy now" or words to that effect. It will take you to the next screen which will probably already be populated with your details for the first ticket, then you just add his details (name, passport number, FAN number) for the second ticket and proceed to payment.

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• Elizabeth Coulter

  

  • 4 Jul 2021 2:41 PM

  In reply to Luise Wigmore:

  That’s really helpful- thank you!

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