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EURO 2020

UEFA EURO 2020

UEFA Ticket Portal

Anyone else experiencing long periods of plain white blank screen on UEFA site? Tried the turning off Wifi trick and not working…. Presumably too many people on at one time? Any hopes of a third "rushed" sale.

Oliver Bickle
  • 27 Jun 2021 6:11 AM
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28 Replies

  • Sam Butler
    Sam Butler
    • 27 Jun 2021 2:26 PM
    My code for the uefa portal isn’t working it’s saying it’s already in use is there anyway to reset it ? Or get a new one?
    • Cancel
  • Oliver Bickle
    Oliver Bickle
    • 27 Jun 2021 2:28 PM

    In reply to Sam Butler:

    Sam, as per previous comments I believe if you wait 30 minutes it should reset.
    • Cancel
  • Carole Gee-Grant
    Carole Gee-Grant
    • 27 Jun 2021 3:47 PM
    Hi - have had the same problem all day - still says my code is already in use or cancelled. Please try another code (which I haven't got). Is there anyone to call or do I assume we just cant get the tickets. So frustrating.
    • Cancel
  • Oliver Bickle
    Oliver Bickle
    • 27 Jun 2021 3:51 PM

    In reply to Carole Gee-Grant:

    Have you tried this page? www.thefa.com/.../access-code-already-in-use-or-cancelled-20210520
    • Cancel
  • Carole Gee-Grant
    Carole Gee-Grant
    • 27 Jun 2021 3:54 PM

    In reply to Oliver Bickle:

    Thanks Oliver. Yes, saw this. We didn't get any other codes (unless its talking about the original orders in 2019) + no other family member is using the code so the advice doesn't apply. Not sure what to do.
    • Cancel
  • Oliver Bickle
    Oliver Bickle
    • 27 Jun 2021 4:06 PM

    In reply to Carole Gee-Grant:

    The ESTC number should be available. Unless of course all the tickets have now been sold as the news bulletin stated.
    • Cancel
  • Carole Gee-Grant
    Carole Gee-Grant
    • 27 Jun 2021 4:19 PM

    In reply to Oliver Bickle:

    Thanks Oliver. Only a recorded message but sent an email.
    • Cancel
  • Simon Ostcliffe
    Simon Ostcliffe
    • 27 Jun 2021 6:17 PM

    In reply to Carole Gee-Grant:

    Has anybody managed to cure the blank screen that appears at the final stage of the UEFA ticket portal process?
    Used to see the list of available matches, but it doesn't load up anymore.
    • Cancel
  • Oliver Bickle
    Oliver Bickle
    • 27 Jun 2021 6:23 PM

    In reply to Simon Ostcliffe:

    I got in and been in since 8am this morning. No idea how, wouldn't worry it hasn't even been listed all day!
    • Cancel
  • Peter Bell
    Peter Bell
    • 27 Jun 2021 6:59 PM

    In reply to Oliver Bickle:

    Sorted now, thanks chaps...more expensive ticket mind but as above code re-set itself and let me in again.
    • Cancel
  • Simon Ostcliffe
    Simon Ostcliffe
    • 27 Jun 2021 7:56 PM

    In reply to Oliver Bickle:

    :-)
    • Cancel
  • Peter salnicki
    Peter salnicki
    • 28 Jun 2021 6:51 AM

    In reply to Simon Ostcliffe:

    Im getting stuck on that as well. Have tried my windows 10 laptop, cleared data cookies etc. Also my android phone. Tried the app and the website. Have tried turning off wifi on the phone as well.
    • Cancel
  • Alexander Bangert
    Alexander Bangert
    • 28 Jun 2021 8:09 AM

    In reply to Peter salnicki:

    I never got past the blank screen on my laptop (Windows 10). The ticket page used to work fine until a few days ago, and show the matches, but then started the blank think. (Weird).

    Anyway, despite many 'blank attempts on 4G, that is how I got through in the end, and have managed a couple of times since.

    Ticket sorted in the end yesterday.

    Good luck.
    • Cancel
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