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EURO 2020

UEFA EURO 2020

ticket confirmation

Hi all, i have paid for my ticket and the moneys gone from my account but had no confirmation email, anyone else had this problem ?

Christopher Finn
  • 25 Jun 2021 8:27 PM
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13 Replies

  • David Lilley
    David Lilley
    • 25 Jun 2021 8:31 PM
    It takes a while. Be patient. As the money's gone from your account you can rest assured that the purchase has gone through.
    • Cancel
  • Christopher Finn
    Christopher Finn
    • 25 Jun 2021 9:17 PM

    In reply to David Lilley:

    cheers David, just odd my mates who bought theres got their confirmation email straight away and i havnt thats all, got me thinking has out gone wrong but the moneys gone out my bank
    • Cancel
  • Brennan Sturman
    Brennan Sturman
    • 25 Jun 2021 9:23 PM
    Evening Chris,
    Check your spam mail. My confirmation emails were in there.
    It can take up to 24hrs to receive a confirmation email for your purchase
    • Cancel
  • Matthew Isle
    Matthew Isle
    • 25 Jun 2021 9:27 PM
    Check your UEFA account online (not the app).

    If your ticket order is sat there panic over.
    • Cancel
  • Christopher Finn
    Christopher Finn
    • 25 Jun 2021 9:35 PM

    In reply to Brennan Sturman:

    cheers brennan will keep a look out, checked my spam
    • Cancel
  • Christopher Finn
    Christopher Finn
    • 25 Jun 2021 9:36 PM

    In reply to Matthew Isle:

    hi pal just checked has nothing there, but took payment so hopefully its just a backlog of confirmation emails to send out, just odd my mates got theirs straight away
    • Cancel
  • Matthew Isle
    Matthew Isle
    • 25 Jun 2021 9:44 PM

    In reply to Christopher Finn:

    Indeed.

    The email and the order being shown on the UEFA system might be created at a similar time.

    Feedback on here when it arrives as others will read this fella.
    • Cancel
  • Christopher Finn
    Christopher Finn
    • 25 Jun 2021 9:46 PM

    In reply to Matthew Isle:

    will definitely keep posting incase anyone else has the same problem, hopefully wake up to the email
    • Cancel
  • Christopher Finn
    Christopher Finn
    • 26 Jun 2021 10:02 AM
    still no luck, is there a number you can ring to check the tickets have been confirmed, tia
    • Cancel
  • Kerry Gillen
    Kerry Gillen
    • 26 Jun 2021 10:10 AM

    In reply to Christopher Finn:

    log in to your uefa account and click tickets. They should be there
    • Cancel
  • Brennan Sturman
    Brennan Sturman
    • 26 Jun 2021 10:31 AM

    In reply to Christopher Finn:

    If you are still having concerns, you can email the UEFA ticketing team directly. Support.tickets.euro@uefa.ch
    They will respond to you, hopefully quite quickly. Fingers crossed they work weekends
    • Cancel
  • Christopher Finn
    Christopher Finn
    • 26 Jun 2021 11:30 AM

    In reply to Brennan Sturman:

    thankyou, just emailed them hopefully they work weekends
    • Cancel
  • Christopher Finn
    Christopher Finn
    • 26 Jun 2021 11:37 AM

    In reply to Brennan Sturman:

    juat checked the eafa tickets says i have none but tacken the money, so difficult as well as you cant just ring up and ask
    • Cancel
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