England Supporters Club

18 Replies

• Ross Bartlett

  

  • 2 Jun 2021 5:11 PM

  we are also waiting for some kind of contact

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• Tim Glenn

  

  • 3 Jun 2021 6:46 AM

  We’ve emailed UEFA and they said you can add the personal assistant details once the tickets appear in the App

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• Ross Bartlett

  

  • 4 Jun 2021 7:10 PM

  In reply to Tim Glenn:

  we have downloaded our tickets,englandsupporters.thefa.com/.../16061
  but how do we assign the personal assistant or Carer ticket?
  Please

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• Tim Glenn

  

  • 5 Jun 2021 9:09 AM

  In reply to Ross Bartlett:

  I don’t think you transfer the personal assistant/carer ticket. If you click on keep for your ticket then do the same for the carer ticket you can assign to another person where you enter their personal details and ID info. The ticket then stays on your App as far as I can tell.

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• Ross Bartlett

  

  • 5 Jun 2021 12:14 PM

  In reply to Tim Glenn:

  Thanks Tim,
  we have done that on the App,
  & its seems to have worked.

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• James Sutcliffe

  

  • 5 Jun 2021 4:30 PM

  In reply to Ross Bartlett:

  We’re does the carer ticket appear

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• Will Taylor

  

  • 5 Jun 2021 6:29 PM

  In reply to James Sutcliffe:

  Do you definitely have to press keep on both tickets?

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• Ross Bartlett

  

  • 6 Jun 2021 3:19 PM

  In reply to James Sutcliffe:

  the carer ticket is the second ticket 2/2 on the APP, its says so under Ticket no. & Order no.
  i pressed Keep,
  then added name and details of carer,
  it then came up in green saying Ticket kept for "name of carer"

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• Ross Bartlett

  

  • 6 Jun 2021 3:29 PM

  In reply to Will Taylor:

  the only thing I dont understand,
  on the main Uefa 2020 ticket Portal, in your list of tickets
  it says " Carer - mobile ticket assignee - not yet assigned "
  " Purchaser - mobile ticket assignee _ not yet assigned"
  
  does anyone have the same ? or know what it means?

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• Ross Bartlett

  

  • 6 Jun 2021 3:40 PM

  In reply to Tim Glenn:

  hello Tim can you read the my, James & Will & further comments below ,
  & reply if possible,
  thanks for your help

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• James Sutcliffe

  

  • 7 Jun 2021 9:21 PM

  In reply to Ross Bartlett:

  Mine just says 1/1 ticket in the app for my easy access ticket so I pressed keep it for me

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• James Sutcliffe

  

  • 8 Jun 2021 8:45 AM

  In reply to James Sutcliffe:

  So no carer ticket as of yet

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• Anthony Hammond

  

  • 8 Jun 2021 9:04 AM

  In reply to Ross Bartlett:

  Same for my daughter.
  She has kept the carers ticket on her phone and added the name of the person going with her. Will message UEFA but if don''t receive a reply will leave it as it is as surely if you try to transfer the ticket to the carers phone it won't work as they are not travel club members and never applied for tickets'

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• James Sutcliffe

  

  • 8 Jun 2021 10:11 AM

  In reply to Anthony Hammond:

  Did she have 2 tickets per game in the UEFA app or 1 ticket

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• Anthony Hammond

  

  • 8 Jun 2021 10:27 AM

  In reply to James Sutcliffe:

  2

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