Returning euro 2020 tickets

Anyone else had an email about returning your tickets !

113 Replies

Matthew Isle
- 16 Jan 2021 9:46 AM
In reply to Andrew Hookway:

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David Hockridge
- 16 Jan 2021 1:27 PM
In reply to Matthew Isle:
I’ve logged Ito my uefa account and there’s no tickets to return even though money been taken out of my account last February . Anyone else had this problem?
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David Deighton
- 16 Jan 2021 2:13 PM
In reply to Andrew Hookway:
And if it's moved to a different country ? That can have fans attending ? But our government deam restrictions should apply ?
We are not getting a penny back then.

On another note, could it be moved to outside of Europe ?
Say Qatar
No I'm sure they wouldn't do that would they ?
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David Deighton
- 16 Jan 2021 2:24 PM
In reply to Matthew Isle:
Hi Matthew
I have read the Ts&Cs again, it reads to me that you have to return the entire file. Please read again ? As I'm like you and thought yup could return say just R16 for example. But that was only in the returns policy a few months back when you could send back part of your order.

Looks like it's all or nothing this time,went on to ticket portal and refund button at the bottom only ? Couldn't see anywhere to return just one game.
Hope I'm wrong.
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Andy Catanach
- 16 Jan 2021 2:27 PM
In reply to David Deighton:
Nothing back if moved abroad with fans in yes

Anything is possible to were it can be .....
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Carl Padley
- 16 Jan 2021 2:40 PM
In reply to David Hockridge:
do you have any emails from when you ordered them with info on what tickets you ordered
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Matthew Isle
- 16 Jan 2021 2:40 PM
In reply to David Deighton:

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Carl Padley
- 16 Jan 2021 2:45 PM
In reply to Andy Catanach:
how eufa can say 1 certain counrty is safe to hold it and have fans in is crazy iv seen people mention russia but do EUFA not see the news where russia are admitting to playing down there death rates there telling players not to celebrate together now so how EUFA think they still think grounds will accept fans by june is wishful thinking or just greed
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Matthew Isle
- 16 Jan 2021 2:47 PM
In reply to David Hockridge:

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David Deighton
- 16 Jan 2021 2:49 PM
Could they move it outside of Europe ?

As disappointing it would be, wouldn't it just be best to play all games behind closed doors ? All refunded done.
Rather than asking us to make out minds up in 10 days ?
It's a big gamble ? A financial gamble.

Has anyone had any feedback from the FA ?
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David Deighton
- 16 Jan 2021 2:58 PM
In reply to Matthew Isle:
Hi Matthew

I think if you have tickets for other games (not England ones) then you would be cancelling the entire file.
For example
You brought Match 6 match 9 match 6 blah blah blah. And you return anyone of them that's the entire file ?
If it's follow my team all 8 matches ? It looks like I can't return just the semi-finals for example.
I could still be wrong but I don't want to try it because I'm not sure if I want a refund yet .

Very frustrating.
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Andy Catanach
- 16 Jan 2021 3:00 PM
In reply to Carl Padley:
Thing is they can hold it lets say Russia......so no flights and your not allowed to fly but they will have your cash and the seats that had cashed back to people can be sold too locals ....win win
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David Deighton
- 16 Jan 2021 3:03 PM
In reply to David Hockridge:
David

You need to go through the FA link portal to log on to see your tickets.
You will not see them by just logging on to UEFA portal.
They look exactly the same but the FA sent us all a link way back. Check your emails.

Have mad the same mistake myself.
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Matthew Isle
- 16 Jan 2021 3:39 PM
In reply to David Deighton:

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Michael Palfrey
- 16 Jan 2021 4:00 PM
In reply to Matthew Isle:
I have just checked my UEFA Ticket account and all tickets can be selected individually and cashed in. My dilemma is already living outside of UK. Then add the vouchers from cancelled flights last year that need to be used by mid January......And Germany are miles behind UK in the vaccine stakes.
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