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People Who Havent Received Email...

Hi all,

So i havent receiced an email and I though on 6 active caps, 10 total I would be more or less gaurenteed group stage tickets especially tickeing the price upgrade button.

I sent a support ticket to Uefa yesterday asking if there had been an issue with the application and they replied with:

"Dear Matt,

Thank you for your email.

The results of the general sale have not been announced yet.

All applicants will be notified by email about the outcome of their application by the end of January 2020.

We thank you for your patience and understanding.

Best regards,
UEFA Ticketing Customer Service"

I put in my England FAN number so didnt apply for general..... perhaps I and other people who haven't received an email have applied in a different section by mistake etc?

Not sure i anyone can shed any light on this...

Matt

58 Replies

  • David Mann

    In reply to Ian Costain:

    Mine for the final says “Follow my team match”...
  • Matthew Isle

    In reply to David Mann:

    Yes but does it have the England flag?

  • Brendan Britt
    Yeah we are in the same boat.UEFA are saying that I applied through the general ballot.I used my Access code put in my Travel Club number and they issued a Group ID number.
    Two of the three of us on the application are on over 40 points so should be getting all the Cat3 tickets we requested.
    Now it looks like we be lucky to get any tickets
    Thanks UEFA
  • Ian Costain
    And here is another way of checking which ballot you were in …

    Go to the website for the General ballot portal … euro2020.tickets.uefa.com/.../welcome_en.html

    And log in. For me (who entered Travel Club ballot) I get a message saying "you already have an application in The FA Ticket Portal". Whereas my wife (who entered the General ballot) can of course see her application
  • David Mann

    In reply to Ian Costain:

    Thanks for help with all this! Indeed I can see our application logging in here.

    Anyone know what the chances are like in the general ballot having gone for Category 2 (but accepting higher) tickets? Very slim I assume?
  • David Tucker

    In reply to Ian Costain:

    And vice versa with euro2020-eng.tickets.uefa.com/.../welcome_en.html
  • James Seabury

    In reply to Matthew Isle:

    My wife's application through the general ballot shows an England flag. At the start you had to say which country you supported which I am assuming is where the flag comes from. It was confusing at the time and I thought I may have entered her in the Englandfans ballot as it asked for a membership number but the X worked on that field.

    The deadlines were the same as I went back in and checked both our applications mine through Englandfans and hers in the general sale just before the ballots closed.
  • Matthew Isle

    In reply to James Seabury:

    I'd refer to Ians latest advice for a more accurate way of checking James

    And here is another way of checking which ballot you were in …

    Go to the website for the General ballot portal … euro2020.tickets.uefa.com/.../welcome_en.html

    And log in. For me (who entered Travel Club ballot) I get a message saying "you already have an application in The FA Ticket Portal". Whereas my wife (who entered the General ballot) can of course see her application
  • James Seabury

    In reply to Matthew Isle:

    I'm okay thanks Matt. Got my email from UEFA on my application through Englandfans and my mrs is still pending in the general ballot. Just trying to help others by confirming that the England flag is also on there on the general ballot application.
  • Matthew Isle

    In reply to David Mann:

    David Mann
    Thanks for help with all this! Indeed I can see our application logging in here.

    Anyone know what the chances are like in the general ballot having gone for Category 2 (but accepting higher) tickets? Very slim I assume?

    You're always going to get ESTC members who won't/cant take up their allocation. Presumably these will then feed into this General ballot?

    Numbers is anyone's guess.

  • Tamanie Ingledew-Harteveldt

    In reply to Brendan Britt:

    Let me know how you get on 40 caps and no tickets I would be fuming. My mate bought loads who is not in travel club and people who were supposed to be buying them have let him down.he is going to put some back on the portal in March UEFA one but if we can help fans here let me know. I got all mine through here luckily. email me if you don’t get any gingertam@hotmail.com
  • Ian Costain

    In reply to James Seabury:

    You make a very good point, James, my apologies. On further investigation my wife put "Other" for the country she was a fan of … which I guess would account for the lack of an England flag :) :)
  • Matthew Storey
    I've had confirmation from UEFA that I've somehow applied through the general ballot, therefore myself on 44 caps and two mates on 39 and 37 have been left ticketless, unless we get lucky in the general ballot.

    Find it farcical that despite putting in an access code for the ESTC ballot and having FAN IDs, their confusing system doesn't direct me there or link it with applications. Pretty livid with myself but what can you do?
  • Matthew Isle

    In reply to Matthew Storey:

    Credit to you for holding your hands up.

    Brush yourself down and move on.

    Quite a few more opportunities. The FA have a good record of securing tickets later on - especially for high cappers like yourself.

    Good luck
  • Matt Turner

    In reply to Matthew Storey:

    I feel the exact same Matt.... I could accept it if I had I was in a small group of people to have done ti but it seems like a lot of people are in the same boat. Its unlike me to make mistakes on applications like this so for me the whole process has been so confusing!!!
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