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The Travel Club membership is now closed!

The 2018-2020 England Supporters Travel Club membership closed at 1pm on Monday 16 December. It is not possible to join the Travel Club in order to access EURO 2020 tickets or apply for Austria v England tickets.

To give all members a fair chance of being allocated tickets, we've taken the decision to close the membership. If you're an existing member, there is nothing for you to worry about and your membership is still valid until July 2020.

Only members of the England Supporters Travel Club are eligible to apply for tickets. We encouraged all fans to upgrade to the Travel Club before the end of November in order to be able to submit their application when UEFA's ticket portal opened but if you're still thinking of joining in time for tomorrow's deadline, unfortunately you're too late.

If you joined the Travel Club before 1pm on Monday 16 December, you will receive your EURO 2020 access code by 3pm today. If you do not receive your code by this time, please contact the England Supporters club before 5pm today. The telephone number to call is 0800 389 1966 or email englandsupportersclub@thefa.com.

If you need to contact the England Supporters Club, you must include your FAN number in all correspondence or calls.

Last minute applications

If you have yet to submit your application on UEFA's website, please do so now. Once you're on UEFA's website, you'll be asked to verify that you're not a robot, enter your access code and submit your application. For assistance, please refer to our EURO 2020 FAQ page and the step-by-step instructions we previously created for members.

FAQs: http://www.thefa.com/news/2019/11/25/14/04/euro-2020-faqs

Application update: http://www.thefa.com/news/2019/dec/17/euro-2020-ticket-update-171219 

12 Replies

  • Zachary Freer
    hello im struggling to finalise my application could you help me please?
  • Matthew Isle

    In reply to Zachary Freer:

    What are you struggling with?

    Be as specific as you can and other members will help.First

    make sure your question isn't answered here though:

    www.thefa.com/.../euro-2020-faqs

  • Zachary Freer

    In reply to Matthew Isle:

    The membership number is not valid or has already been used for this match.

    that's what I keep getting for my brothers account, im trying to get us both tickets, mine is fine its just his and the details are the same that they are on here and the FA website, and I upgraded his membership the other day.
  • Matthew Isle

    In reply to Zachary Freer:

    See the FAQ.

    Are you sure the details you've entered into the UEFA portal match the ones you've already entered for your England Supporters membership.

    Double check DOBs, fan numbers and name etc ON BOTH sites

    Good luck

  • Zachary Freer

    In reply to Matthew Isle:

    how will I check that if hes under 16? will it be on my account?
  • Matthew Isle

    In reply to Zachary Freer:

    I don't know that I'll be honest.

    Draft and send an email to England Supporters Club with your specific question with both your fan numbers and names.

    In the meantime someone with a child may visit here and answer.
  • Team England
    Further to this message, the final data upload to UEFA has now been completed. Any members who joined the Travel Club yesterday and are leaving their application to the last minute, please be mindful that the England Supporters Club may not be able to assist you with your application. It was for this reason that we advised everyone to submit their application early to avoid making any mistakes.
  • Zachary Freer

    In reply to Matthew Isle:

    I have tried to ring them but they don't have a hotline for it
  • Team England

    In reply to Zachary Freer:

    Our phone number is literally in the news story above.
  • Zachary Freer

    In reply to Team England:

    im on about the UEFA
  • David Lilley

    In reply to Zachary Freer:

    Firstly, I'm going to assume that your brother is a member of the Travel Club. He cannot be a guest on your ticket application if he is not a Travel Club member in his own right.

    These are some of the solutions which other members with a similar problem found would work.

    If your brother is under 16 then he MUST be registered as a junior member on someone else's (adult) account. Is he registered as a junior on your account ? Or your father, uncle, etc. Click on your name at the top right of any page on this site. On the next page, scroll down to where it says "My account e.g. address" and click there. This takes you to your personal details page. This page will show whether your brother is a junior member on your account. If he isn't try the accounts of other family members who are in the supporters club.

    When you have found his details, take a note of his membership number. You will need to put this into your ticket application when you input the guest details.

    Next, check that the details, both for your brother and yourself, are the same on your FA personal details page and on your ticket application. A common discrepancy is that the date of birth on the FA personal details page is incorrect and so it doesn't agree with what you keyed into the ticket application. If this is the problem then there isn't time to get the FA personal details page corrected and for the FA to send these details to UEFA. So, what you must do is fill in the same wrong details on your ticket application so that the two sets of information agree. Then, AFTER Euro 2020, get the details corrected.

    Finally, does your brother have a passport number ? If he doesn't have a passport then, when you key in his details on the ticket application site as your guest, use your own passport number for him too.

    I hope one or other of these solutions works for you !
  • Adam Freer

    In reply to David Lilley:

    Cheers pal it’s all sorted now !
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