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EURO 2020

UEFA EURO 2020

Attention Eng Fans - Urgent

Day before a final and 3 people (lead bookers) I know are sitting with a ticket in their app that they can’t use due to a positive Covid PCR test but also can’t transfer. Uefa say too late for a refund and that we can’t transfer due to our membership rules!! They’re gutted enough they can’t go, but for the tickets to go to waste is disgusting. And your phone lines are not open to speak to anyone! Do you have any advice or suggestions?
Craig Smith
  • 6 Jul 2021 1:14 PM
  • Cancel

17 Replies

  • Phillip Toone
    Phillip Toone
    • 6 Jul 2021 1:16 PM
    A few of my friends just transferred to mates that arent members for the germany game.. no drama
    • Cancel
  • Shaun Godman
    Shaun Godman
    • 6 Jul 2021 1:23 PM

    In reply to Phillip Toone:

    The problem with transferring the tickets would be if the FA deem this as a breach of the T&Cs (which it would be), they could prevent Craig from buying a ticket for the final even though his reason to transfer the ticket is genuine.
    • Cancel
  • Craig Smith
    Craig Smith
    • 6 Jul 2021 1:25 PM

    In reply to Phillip Toone:

    We’re they tickets purchased through Eng Fans? If so, I assume they were not the lead Booker? If they were, how did they transfer?
    • Cancel
  • Craig Smith
    Craig Smith
    • 6 Jul 2021 1:27 PM

    In reply to Shaun Godman:

    Yes Shaun but we’re happy to risk that as we all have Covid PCR test results to prove we can’t go. The problem is the actually physical act of transferring the ticket when it is a lead bookers ticket.
    • Cancel
  • Shaun Godman
    Shaun Godman
    • 6 Jul 2021 1:30 PM

    In reply to Craig Smith:

    They could download the app and use your log in? But then they risk being turned away if they are asked for ID, which is probably unlikely.
    • Cancel
  • Phillip Toone
    Phillip Toone
    • 6 Jul 2021 1:30 PM

    In reply to Craig Smith:

    They just did via the uefa site. Yes he got through the estc. His brother couldnt make it so transfered to another lad.. but he had to get a uefa account
    • Cancel
  • Billy Anthony
    Billy Anthony
    • 6 Jul 2021 1:32 PM

    In reply to Craig Smith:

    If you are selling any tickets give me a message on 07593241632 looking for 3 or 4 tickets
    • Cancel
  • Craig Smith
    Craig Smith
    • 6 Jul 2021 1:35 PM

    In reply to Phillip Toone:

    Sounds like it was not the lead bookers ticket that was transferred then. I know how to transfer others within the order, but not our own once they have been ‘kept’.
    • Cancel
  • Phillip Toone
    Phillip Toone
    • 6 Jul 2021 1:59 PM

    In reply to Craig Smith:

    Yea sorry, just asked him, he wasnt lead booker
    • Cancel
  • Ian Panniers
    Ian  Panniers
    • 6 Jul 2021 2:23 PM
    If they can find some one they can trust and don’t need their phones they can just lend out their phones
    • Cancel
  • Naheed Sarwar
    Naheed Sarwar
    • 6 Jul 2021 2:28 PM
    Hi craig on 07949 008657 if you know anyone who has two or even
    one ticket for myself and my son
    • Cancel
  • Nick White
    Nick White
    • 6 Jul 2021 2:28 PM

    In reply to Craig Smith:

    Only way to do it is to allow someone to log in to the app as the lead booker then send them the code to activate the app.
    • Cancel
  • David Lilley
    David Lilley
    • 6 Jul 2021 3:24 PM
    Has anyone tried the proposed solutions in this thread ? Do they work ?

    englandsupporters.thefa.com/.../16427

    Regarding passing on your personal details to a total stranger, obviously that's risky. But Team England has said that they won't be checking passport numbers so maybe the recipient of the ticket could put his own passport number in.
    • Cancel
  • Craig Smith
    Craig Smith
    • 6 Jul 2021 5:49 PM

    In reply to David Lilley:

    Sorted. Thanks for all suggestions.

    David it was much simpler than that in the end. Just log out and they log in on their phone.
    • Cancel
  • Craig Smith
    Craig Smith
    • 6 Jul 2021 5:50 PM

    In reply to Craig Smith:

    Thankfully a member gets to go and the ticket is not wasted.
    • Cancel
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