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A Message to Travel Club Members

This tournament has thrown up more than the unexpected. 19 months ago, we were opening applications, running ballots and getting excited about the prospect of Euro 2020… that all changed pretty drastically!
Everything was turned upside down and we had to make some very difficult decisions regarding tickets, refunds and how we would re-ballot the whole tournament. Throughout the entire process we have tried our upmost to be as fair and transparent as we possibly could
We have also tried our best to secure as many additional tickets as possible throughout. This has resulted in late emails and quick, short notice, sales. That being said, our allocations for the knockout games have either run close to, or been over, what we had back in 2019 before the stadium capacities were reduced
We know some of you may have missed out on tickets to certain games, and we are sorry that we could not accommodate everyone, but trust us, we would have done so if we could
To those of you who are attending today, whatever the result, enjoy the occasion. You will play an important role during the match and we know that you will create a special atmosphere, just as you do at every game, home and away.
Lastly, we wanted to thank those of you who have taken the time to thank us either in person, via email or on the forums. It does not go unnoticed and every member of the team is grateful for the kind words.
Come on England!!!
England Supporters Travel Club

7 Replies

  • Neil Sandry
    Well done Team England. My tickets were relatively guaranteed based in the caps table but on behalf of those that you helped and all ESTC members that you help in normal times (not just during a tournament) I would like to say how grateful we all are for your support
  • Naheed Sarwar

    In reply to Neil Sandry:

    Well done team england. Myself and my son joined a few ago. Looking forward to attending the world cup
    group games. Could you let me know how my other two
    sons can become members many thanks
  • Graham Morrison

    In reply to Naheed Sarwar:

    The same way your first one did ?
  • Graham Morrison
    Team England can you please open a new thread link called “ Silly questions “

    Then those people who start with

    Silly question I know but ……. Would know where to post
  • Alan Sutton

    In reply to Graham Morrison:

    I would like to say well done as well for keeping us informed and for the quick turnaround after every round

    In general when a customer is dissatisfied, at least one in two will complain, but when they are satisfied, only one in ten will make a compliment, so I am writing to be one of the one in ten.
  • Robert Harding
    I’d just like to add to hopefully many of the thanks to the ESTC for their outstanding service and efforts over the last month. Their team has I’m sure worked tirelessly to respond to requests, answer our urgent questions and secure as much extra tickets from UEFA as possible in difficult circumstances due to COVID restrictions and changing allocations. We are all deeply disappointed with last night’s result on the pitch but thanks again to all the ESTC team. We go again in Qatar 2022.
  • Mark Ayres
    Well done Team England. An absolutely outstanding job throughout the Euro’s
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