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Home » Fan Forums » Tickets & Travel

EURO 2020

UEFA EURO 2020

The ESTC Team

Not one to start conversations or post soppy stuff.

But just wanted to say a huge thanks personally and from everyone else to the staff who have been working morning, noon and night to sort tickets, run ballots, keep us in contact through email, taking calls and trying secure additional tickets non stop over the Tournament.

You’ve probably had a thousand moany calls and emails, but you’ve all smashed it!

Stephen Madden
  • 9 Jul 2021 9:42 PM
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14 Replies

  • Michael Ballard
    Michael Ballard
    • 9 Jul 2021 9:58 PM
    Agree 110%

    I was Lucky to sit next to the ESTC team on Wednesday nights game against Denmark and thank them personally for making this tournament so special!!

    Off the pitch the FA have such a great team!!

    Thank You....
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  • Nick Borthwick
    Nick Borthwick
    • 9 Jul 2021 10:20 PM
    Absolutely agree 100%. Thank you.

    (‘You can’t please all of the people, all of the time’ - but they try bloody hard to !)
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  • David Lilley
    David Lilley
    • 9 Jul 2021 10:39 PM
    I completely agree with what Stephen Madden says. I have been hugely impressed with the quality of the comprehensive News & Announcements bulletins. It's also apparent from reading the posts on this forum that Team England have been busting a gut on the phone line to help fans with their problems. And, of course, there are the extra tickets which have been secured.

    I do hope that it becomes known to the FA hierarchy what a blinder Team England have played.
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  • Daniel Keighley
    Daniel  Keighley
    • 9 Jul 2021 10:58 PM

    In reply to David Lilley:

    Agree! managed to get a ticket for the SF which was unexpected given my caps number. I had tickets for all group games plus SF & Final originally but opted for a refund (BIG mistake) so massive thanks to EF for securing more tickets for the SF which was a day to remember.

    Unsurprisingly I didn't get one for the final but I'm only 19 so plenty of time to build up my caps for future campaigns

    COME ON ENGLAND and thanks again ESTC

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  • Liam McKenna
    Liam McKenna
    • 10 Jul 2021 12:30 AM
    Yes 100% effort from the ESTC team, emails out of hours and everything. Fair play!!
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  • Naheed Sarwar
    Naheed Sarwar
    • 10 Jul 2021 12:33 AM

    In reply to Liam McKenna:

    Totally agree the ESTC team
    are brill.
    • Cancel
  • Andrew Hookway
    Andrew Hookway
    • 10 Jul 2021 6:12 AM

    In reply to Naheed Sarwar:

    A special shout out to Richard for his personal contact recently when helping me through a difficult time when my father died. This was very much appreciated..!!
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  • Jonathan Fuller
    Jonathan Fuller
    • 10 Jul 2021 6:56 AM
    100% agree, without what they’ve done I wouldn’t have had a ticket for the semi or for tomorrow, so Thank you..

    COME ON ENGLAND
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  • Roland Reeve
    Roland Reeve
    • 10 Jul 2021 7:09 AM
    Agree ESTC have done an excellent job.
    • Cancel
  • Zoe Harris
    Zoe Harris
    • 10 Jul 2021 7:29 AM
    Completely agree Stephen.

    The team have been amazing! We have had a couple of problems with our tickets during the tournament, but they have always been helpful and professional throughout.

    Many people will be disappointed and frustrated at not getting tickets to matches they really wanted to attend and understandably so. But you just have to remember, its not the ESTC teams fault. If they could get enough tickets for all members they would!

    Sterling work by all!!!!
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  • Matthew Isle
    Matthew Isle
    • 10 Jul 2021 7:34 AM
    Absolutely Stephen.

    They've played a blinder match after match in unprecedented times. Having to make some tough but fair calls.

    This is compounded by having a very small team so the workload, pressure and long hours will all be on just a few sets of shoulders.

    I hope they're able to look around them and enjoy tomorrow knowing how much happiness they've brought to so many.

    Hopefully it'll remain long in members memories next time, some, are too keen to criticise.

    I'd also like to say the caps system is still very much fit for purpose with recent loyalty paying dividends but also giving newer members a chance too.

    Little wonder over 1000 members have joined us in the last couple of days on their own England journeys.

    C'mon England.
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  • Nick Borthwick
    Nick Borthwick
    • 11 Jul 2021 2:16 PM

    In reply to Matthew Isle:

    Great message from ESTC.
    Wherever you are tonight . . . . . C'mon England !!
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  • Brian Crofts
    Brian Crofts
    • 12 Jul 2021 11:17 AM
    Can I just add my thanks. The ESTC team have been fantastic. Communication has been clear and swift and they have performed miracles in getting extra tickets.
    • Cancel
  • Nigel Pond
    Nigel Pond
    • 12 Jul 2021 12:09 PM

    In reply to Brian Crofts:

    I would like to add my thanks to ESTC and also David Lilley for their organisation and help!

    As a suggestion, I would like to see a return of the Gold (away) and Silver (home) ETSC / ESC memberships.

    In the (mostly) fabulous tournament we have all witnessed and been part of, if nothing else, it has shown us that loyalty should be rewarded.

    Although I rarely venture outside these shores, I salute those who follow England abroad. You, rightly IMO, should always get first refusal for tickets. Loyal (home) fans should be a close second!
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