England Supporters Club

28 Replies

• Mark Wignall

  

  • 27 Jun 2021 7:49 AM

  same as you??

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• Alexander Bangert

  

  • 27 Jun 2021 8:55 AM

  I have the same problem. Can't get past the white page. (Had the same problem all day yesterday). Same problem on my phone, so I assume it's not a Windows version/browser issue.

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• William Rattray

  

  • 27 Jun 2021 9:06 AM

  In reply to Alexander Bangert:

  Use 4G or VPN (sometimes you need to refresh page)

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• Alexander Bangert

  

  • 27 Jun 2021 9:14 AM

  In reply to William Rattray:

  Thanks. It was worth a try!
  
  Same issue with 4G. I just get a white page. I've managed to get in to the ticket portal with no problem at all before (prior to yesterday in fact). Since then all I get is the white page on phone or laptop.
  
  Have tried refreshing numerous times. Have tried clearing cache/cookies each time..... doesn't seem to change it.
  
  Pretty frustrating this morning, since I'm trying to use the ticket code!!

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• William Rattray

  

  • 27 Jun 2021 9:21 AM

  In reply to Alexander Bangert:

  Keep trying, all Cats still available. I think a lot of fans bought from the UEFA sale.

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• Rob Owen

  

  • 27 Jun 2021 9:22 AM

  In reply to Alexander Bangert:

  Had the same issue, tried numerous devices laptop, phone and tablet. I eventually got connected and got my ticket using the code. Try coming off wifi and using 4g as mentioned above also logging in and out of your account on uefa's website. Best of Luck

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• William Rattray

  

  • 27 Jun 2021 9:26 AM

  In reply to Rob Owen:

  Try this link, sometimes works
  
  euro2020-sales.tickets.uefa.com/.../events

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• Andy Catanach

  

  • 27 Jun 2021 9:48 AM

  In reply to William Rattray:

  maybe more to be be sold soon ??
  www.thesun.co.uk/.../england-fans-set-to-scoop-17k-tickets;utm_campaign=sunmaintwitter&utm_source=Twitter#Echobox=1624776220

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• Peter Bell

  

  • 27 Jun 2021 10:07 AM

  In reply to Andy Catanach:

  It's just kicked me out of the ticket portal after I'd gone through the payment and clicked confirm...crashed and now say code cancelled

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• Oliver Bickle

  

  • 27 Jun 2021 10:13 AM

  In reply to Peter Bell:

  Was this through ESTC Peter or UEFA General Sale?

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• Peter Bell

  

  • 27 Jun 2021 10:15 AM

  In reply to Oliver Bickle:

  Email from estc with access code link to uefa portal, took ages to get on but had a cat 3 ticket entered details and it just dumped me out after typing the security code number thing...just trying to check if payment has gone.

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• Oliver Bickle

  

  • 27 Jun 2021 10:18 AM

  In reply to Peter Bell:

  Heard that happen a few times, Check your account on UEFA as well as the tickets may show as purchased in there. Alternatively, a call to ESTC will be required!

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• Carl Padley

  

  • 27 Jun 2021 10:33 AM

  In reply to Peter Bell:

  wait 30 minutes the code resets itself

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• David Wickstead

  

  • 27 Jun 2021 12:16 PM

  In reply to Peter Bell:

  Hi, i have managed to press confirm and like you kicks me out. done this twice now and then says my access code is in use. very confusing

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• Nick Borthwick

  

  • 27 Jun 2021 12:33 PM

  In reply to David Wickstead:

  I'd read somewhere, in the ESTC notes on troubleshooting in the UEFA portal, that it will reset itself after half an hour. This wasn't quite for this scenario but, hopefully you may be able to find it working shortly.

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