England Supporters Club

13 Replies

• David Lilley

  

  • 25 Jun 2021 8:31 PM

  It takes a while. Be patient. As the money's gone from your account you can rest assured that the purchase has gone through.

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• Christopher Finn

  

  • 25 Jun 2021 9:17 PM

  In reply to David Lilley:

  cheers David, just odd my mates who bought theres got their confirmation email straight away and i havnt thats all, got me thinking has out gone wrong but the moneys gone out my bank

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• Brennan Sturman

  

  • 25 Jun 2021 9:23 PM

  Evening Chris,
  Check your spam mail. My confirmation emails were in there.
  It can take up to 24hrs to receive a confirmation email for your purchase

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• Matthew Isle

  

  • 25 Jun 2021 9:27 PM

  Check your UEFA account online (not the app).
  
  If your ticket order is sat there panic over.

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• Christopher Finn

  

  • 25 Jun 2021 9:35 PM

  In reply to Brennan Sturman:

  cheers brennan will keep a look out, checked my spam

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• Christopher Finn

  

  • 25 Jun 2021 9:36 PM

  In reply to Matthew Isle:

  hi pal just checked has nothing there, but took payment so hopefully its just a backlog of confirmation emails to send out, just odd my mates got theirs straight away

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• Matthew Isle

  

  • 25 Jun 2021 9:44 PM

  In reply to Christopher Finn:

  Indeed.
  
  The email and the order being shown on the UEFA system might be created at a similar time.
  
  Feedback on here when it arrives as others will read this fella.

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• Christopher Finn

  

  • 25 Jun 2021 9:46 PM

  In reply to Matthew Isle:

  will definitely keep posting incase anyone else has the same problem, hopefully wake up to the email

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• Christopher Finn

  

  • 26 Jun 2021 10:02 AM

  still no luck, is there a number you can ring to check the tickets have been confirmed, tia

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• Kerry Gillen

  

  • 26 Jun 2021 10:10 AM

  In reply to Christopher Finn:

  log in to your uefa account and click tickets. They should be there

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• Brennan Sturman

  

  • 26 Jun 2021 10:31 AM

  In reply to Christopher Finn:

  If you are still having concerns, you can email the UEFA ticketing team directly. Support.tickets.euro@uefa.ch
  They will respond to you, hopefully quite quickly. Fingers crossed they work weekends

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• Christopher Finn

  

  • 26 Jun 2021 11:30 AM

  In reply to Brennan Sturman:

  thankyou, just emailed them hopefully they work weekends

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• Christopher Finn

  

  • 26 Jun 2021 11:37 AM

  In reply to Brennan Sturman:

  juat checked the eafa tickets says i have none but tacken the money, so difficult as well as you cant just ring up and ask

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