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EURO 2020

UEFA EURO 2020

No Email

Hi,

My brother never received an email about his tickets! any ideas where we can check the results for his? I have mine and my dads but nothing for him! 

Richard Wiggett
  • 13 May 2021 6:08 PM
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18 Replies

  • David Lilley
    David Lilley
    • 14 May 2021 9:00 AM
    I remember from 2-3 years ago that Team England warned us that some email systems were blocking emails from the FA. I think it might have been hotmail / outlook. We were advised to add the FA to our 'safe senders' list. There would be no harm in doing this now. This week's ticket email comes from thefa@service.thefa.com.

    As others have said, the issue of emails with news of the ticket allocations is ongoing. However, if you haven't had the email in the next couple of days then you need to contact Team England.
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  • Jonathan Cox
    Jonathan Cox
    • 14 May 2021 12:55 PM

    In reply to David Lilley:

    Just called EF and my e-mail had been sent to my daughter's e-mail by mistake. She was previously a member and linked to my EF account but wasn't even applying for tickets for the Euros. Apparently there was some 'glitch' where they were trying to send kids results to their parent's email addresses but also did vice versa by mistake.

    So if anyone who is still waiting for their e-mail who has or previously had their kids as EF members you may want to have a look in your kid's email accounts to see if your e-mail is in there!
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  • Craig Macdonald
    Craig Macdonald
    • 14 May 2021 3:18 PM

    In reply to Jonathan Cox:

    Second that from David Lilley above. I received three of my families results to my personal email address yesterday and today found that they had sent mine to my sons email address, so have a look at any other persons account that is/was linked to your account. Phoned the FA as well and I had this confirmed OK.
    • Cancel
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