England Supporters Club

10 Replies

• Matthew Isle

  

  • 14 Jan 2021 8:38 PM

  ..........

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• Stephen Holmes

  

  • 14 Jan 2021 8:57 PM

  In reply to Matthew Isle:

  Cheers Matt...poor show all round!

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• Stephen Holmes

  

  • 14 Jan 2021 9:02 PM

  In reply to Stephen Holmes:

  The FSA should exist exactly for this type of situation...lets face it they get enough taxpayers money.
  Need some input from their legal team.

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• Andy Catanach

  

  • 14 Jan 2021 9:11 PM

  In reply to Stephen Holmes:

  www.thefa.com/.../estc-uefa-ticketing-update

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• Matthew Isle

  

  • 14 Jan 2021 9:18 PM

  In reply to Andy Catanach:

  ..........

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• Jonathan Coppin

  

  • 14 Jan 2021 10:05 PM

  In reply to Matthew Isle:

  This doesn't look to be the case when you attempt a refund. You can select any single ticket for a return and specifically says at the top of the page:

  Please select the tickets you would like to return. You can return any number of tickets per match.

  If you would like to return tickets for more than one match, you will need to complete separate returns for each match.

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• Stephen Holmes

  

  • 14 Jan 2021 10:50 PM

  In reply to Jonathan Coppin:

  Left hand doesn't know what the right hand is doing!

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• Matthew Isle

  

  • 15 Jan 2021 1:02 AM

  In reply to Jonathan Coppin:

  ..........

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• Jack Shoemark

  

  • 15 Jan 2021 10:27 AM

  In reply to Matthew Isle:

  The FAQ's section for "I would like to return my tickets (fully or partially), because I cannot attend the tournament/or some of the matches of the tournament in 2021. What do I do?" says:
  
  "Please select the tickets you would like to return. You can return any number of tickets per match. Please note that the ticket buyer cannot return his/her own ticket without returning all his/her guests’ tickets for the required match.
  If you would like to return tickets for more than one match, you will need to complete a separate return request for each match."
  
  So my understanding is; if Barry, Bob and Bill are a group and Barry was the purchaser, then basically as soon as Barry decides he wants a refund on any game(s), Bob and Bill's tickets are also refunded.
  But Barry could also decide to keep his own ticket(s) but refund Bob and/or Bill's, if they so wished.
  
  That applies to every individual game, the three of them have tickets as a group for. With each game being treated as a separate refund request.

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• Matthew Isle

  

  • 15 Jan 2021 11:13 AM

  In reply to Jack Shoemark:

  ..........

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