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UEFA Ticketing Email Address - Personal Profile

Does anyone know how you can change this?

Mine is currently set to my company's email from application to get tickets for the Nations League in Porto.

I've sent my application for tickets in today and need to change this address as I might not be working for that company next year.

Any help or advice gratefully recieved

4 Replies

  • David Lilley
    Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. To find your 'Personal Details' page, click on your name at the top right of this page. On the next page, click on 'My account e.g. address' half way down on the right. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'.

    Now go to any UEFA.com page and log in. Here is a page where you can do it (top right).

    www.uefa.com/.../0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced

    Once you are logged in click on your name (top right) and then choose 'Profile' (top left).

    This takes you to a page where you can edit your email address. Make sure you use the same email address as for your ESTC account and also remember to press 'Save Changes'.

    Just for peace of mind, then go into your ticket application to see that the change to your email address has been carried over.
  • Brendan Britt

    In reply to David Lilley:

    I have just tried to change my email on the UEFA site. It let me change my email address but wouldn't let me change the 'ticketing email address'
    any ideas?
    I couldn't find an appropriate UEFA email address!
  • David Lilley

    In reply to Brendan Britt:

    To be honest, I think the level of information and explanation from UEFA is pretty poor. There is nothing about where to find things and how to change them. It's only by inference that we can assume that 'ticketing email address' is where your mobile phone ticket would be sent. Why even have a 'ticketing email address' and a 'some other undefined purpose email address'.

    Maybe the answer is to put your situation to the UEFA help desk and ask them what to do.

    support.tickets-euro2020.uefa.com/.../new
  • Gillian Hookway

    In reply to Brendan Britt:

    I have contacted UEFA twice over the past weeks re the same 'ticketing email' issue and received 2 'contact references' but the matter remains unresolved. That said it made no difference when applying for our tickets through my husband's account.
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