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EURO 2020 FAQ page

Many of the calls and emails the England Supporters Club is receiving from members can be answered by our EURO 2020 FAQ page.

Please refer to this page in the first instance before calling or emailing for assistance. We are experiencing a very high call and email volume; to help us assist you please read all the information we've provided on the website.

In addition, NO access codes have been sent to members yet - these will be sent either later tonight before the ticket portal opens tomorrow. If you join the Travel Club after 5pm today, you'll be sent your access code on the 9th December.

Tickets are NOT allocated on a first-come-first-served basis and ONLY lead applicant needs an access code and an account on the UEFA's website.

Further information regarding ticket applications, including category splits will be published in due course.

FAQs: http://www.thefa.com/news/2019/11/25/14/04/euro-2020-faqs.

Allocation: http://www.thefa.com/news/2019/nov/15/uefa-euro-2020-allocations 

The link to submit your application is: 

https://euro2020-eng.tickets.uefa.com/

99 Replies

  • Joseph Allen

    In reply to Matthew Isle:

    Got initial application email back then another when I amended It!
  • Joseph Allen

    In reply to Thomas Walker:

    It's a conditional ticket.
    You accept it on the condition you don't know where it will be.
  • Joseph Allen

    In reply to Luke Wilson:

    They'll give the details when they have them.
    Final applications don't need to be in until 18th December!
  • Luke Wilson

    In reply to Joseph Allen:

    Yeah, I’m in no rush. It’s been said on here no further details were given at euro 16. I’ll see how it pans out.
  • Matthew Isle

    In reply to Matthew Isle:

    Matthew Isle
    One thing I've been made aware of is a lack of email from UEFA after a successful application has been made.

    Or maybe there is a time lag at this busy time.

    The FAQ suggest the submission of an initial application or change to an application should result in an email.

    I'd welcome any feedback from others on this.

    Took almost four hours between submission and email receipt

    Hence be patient.

  • Andrew Paddock

    In reply to Team England:

    What is the contact email address as I’ve still not had a access code,my email address is correct and i joined before December 3rd
  • Matthew Isle

    In reply to Andrew Paddock:

    Andrew Paddock
    What is the contact email address as I’ve still not had a access code,my email address is correct and i joined before December 3rd

    Maybe quickly check the other points on this thread first?

    englandsupporters.thefa.com/.../15373

  • Mark Thomas

    In reply to Matthew Isle:

    That is no help at all, as I still have not had mine either and I sent an email hours ago. Still nothing.
  • Andrew Paddock

    In reply to Matthew Isle:

    Yes i have done! Do you have a contact number/email address?
  • Team England
    We have received a huge number of emails from members today who have failed to include their name or FAN number(s). Please be aware that due to the volume of queries we are receiving, these emails will not be responded to.

    We encourage all members to have their FAN numbers to hand when calling or emailing in order for our staff to assist you.

    We have also provided an update regarding members who have joined today: www.thefa.com/.../new-estc-joiners

    Thank you to the Travel Club members helping out on the forum and Facebook page with queries from new joiners and those unfamiliar with the process!
  • Andrea Rosewell
    Can a child member be added on to any adult members application or does it need to be the adult that their travelclub membership is linked to?
  • Mark Miles

    In reply to Stephen Taggart:

    There will not be a 30% ballot when it comes to allocating tickets for tournaments, including Euro 2020:

    ‘In the event that an England match is oversubscribed (there are more applications than there are tickets), a ballot will be conducted in order to fairly allocate tickets.
    70% of the ticket allocation for each England game will be offered to members with the highest number of caps who applied. The number of caps you will need to qualify for the top 70% will depend on whether your caps total puts you in the top 70% of members who've applied for a specified match and the size of The FA's allocation for that game.
    Members who are unsuccessful in this draw (for the 70%) will go into two ballots for the remaining tickets as follows:

    1. 20% will be balloted to members who have attended at least two away games and four home games in the 2018-2020 membership period.

    2. 10% will be balloted to members who missed out on both the 70% allocation and 20% allocation (they have not attended at least two away games and four home games in the membership period).

    www.thefa.com/.../away-ballots-explained

    According to your attended games, you will be in the 10% ballot.
  • Paddy Buckley

    In reply to Team England:

    There’s a typo on this article, just above the link for Euro 2020 faq it says Wednesday 14th when it should be the 18th
  • Paul Gregory
    Neither myself or my wife have received access codes yet
  • Stuart Case
    Hi, i haven’t received an access code yet. I was an estc member before 3rd Dec, my email details are correct, and there’s nothing in spam. Are they still being sent out?
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