Email from ESTC says I didn't apply for semi and final tickets originally but invoice I have from last year proves otherwise.

57671564 — Sat, 03 Jul 2021 22:38:28 GMT

I applied for semi and final tickets through the ESTC back in 2019 and I was successful before the pandemic hit and all our tickets were cancelled. I've still got the invoice from UEFA to prove it.

Strangely, I just received an email from the ESTC saying I didn't apply for the semi and final back in 2019.

I applied for easy access tickets so I wonder if that is why?

Anyone else have the same issue?

Incorrectly Told I didn't have a semi final ticket and won't be In the ballot

56306954 — Sat, 03 Jul 2021 22:40:27 GMT

Hi All,

I have just received an email that says sales data from UEFA shows did not apply for this ticket in 2019. When I am looking at an invoice from UEFA that shows not only did I apply from it I brought and fully paid for the ticket.

Not sure what to do because I would just be heartbroken to miss out.

Thanks

Holly Woodward's Groups Activities

Email from ESTC says I didn't apply for semi and final tickets originally but invoice I have from last year proves otherwise.

Incorrectly Told I didn't have a semi final ticket and won't be In the ballot